PROS / You can pay employees by physical check or direct deposit.
CONS / This online payroll service only provides tax filing to 17 of the 50 states.
VERDICT / If your business is in one of the only 17 states it covers, PayUSA Online Employer is an acceptable choice that offers more than just payroll processing. It customizes its service to your company's needs.
You can tailor PayUSA's online payroll service, Online Employer, and its payroll software to your business needs. This payroll management program lets you manage your payroll on its web-based system. PayUSA makes payroll easy by handling the process completely after you enter your payroll each pay period. This payroll service company handles everything with your payroll tax filing needs – calculations, payments and so on – and makes sure your checks are delivered by either direct deposit or mail before payday.
If your employees are paid by check, you have the option to either have PayUSA handle the check printing or do it yourself from your own printer. Your employees can have multiple direct deposit accounts for their paychecks to be split into.
PayUSA offers many different payroll reports in its program, and you can request custom reports for your business. With PayUSA's business online payroll services, you no longer have to stress about your payroll tax payments and filings. If you choose to have PayUSA handle your tax filings, you can take comfort in that they are accurately calculated and are completely accurate. In the event your tax filing is inaccurate, PayUSA takes responsibility. Although we were impressed with PayUSA's tax filing services, it only offers these services to 17 states. You can find a list of the states where PayUSA's tax filing services are available on the company's website.
This online payroll solution also handles year-end W-2 and 1099 processing and printing if this is something you need. PayUSA takes care of your new employee reporting as well.
PayUSA is available for any help and support you need by phone and email, or you can fill out a contact form on the website. This online payroll solution does not have live chat, FAQs or tutorials on its website for reference. Its help and support lines have limited hours of availability, which can be inconvenient.
PayUSA's small business online payroll solution provides a combination of payroll processing and tax filing so you can pay employees on time and keep your company compliant with tax laws. However, it doesn't offer its tax services in all states, and it has limited help and support resources compared to other services we reviewed. For some businesses in the states it covers, this online payroll solution is an acceptable choice.