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Pros / ON24 has a customizable interface for attendees with over 30 widgets.

Cons / The platform only streams one webcam at a time.

 Verdict / ON24 offers highly interactive and customizable webcasting software that is especially useful for gathering attendee information, even though it lacks features that higher-ranked services offer.

ON24 provides a highly interactive webcasting service that focuses on customizable platforms and information gathering. It has a few quirks, such as only allowing one webcam to run at a time, but the platform itself is very user friendly.

This service can support every level of webcast, from do-it-yourself webcasts using a webcam and slide show to fully managed webcasts, where ON24 prepares, films and moderates for you. ON24 can accommodate both webcam webcasts and live webcasts of your event.

The webcasting room is highly customizable. First, you can change the template colors and add your logo to brand the room specifically to your company. You also can select from over 30 widgets to add to your room for your attendees to make a fully interactive experience. You can add breakout rooms, chats, a button to share the webcast URL to multiple social media sites and a widget to connect to Salesforce. It's one of the most versatile webcasting platforms we reviewed.

Between the customization and versatile applications, this webinar software has a steeper learning curve than the other programs on our lineup. However, between the various tutorial videos, guides and dedicated support staff, you can learn how to run a successful webcast.

Despite the various tools and widgets, the program’s interface remains uncluttered. The webcast room is simple, with a large area for your presentation and the widgets lined up along the bottom. Attendees can open or close widgets as they wish. Once your webcast is done, if you opt for extra help from ON24, the company can handle any post-event editing of your recorded webcast before saving it and can also assist with archiving. The service stores webcast recordings for up to one year.

This webcasting software falls short with a couple of features. For one, it doesn't allow you to share specific applications. Also, the audio-moderating features are sparse. This webcasting service is better suited for VoIP than phone-ins.

ON24 has an excellent support, with 24/7 phone and chat support, videos, live training and a guide for attendees.

  • Usability
  • Setup Score
  1. We created a score to reflect how easy it is to use the presentation features of each program.
    Higher is Better.
  2. 8  ON24
    75.0 %
  3. 90.0 %
  4. 80.0 %
  5. 90.0 %
  6. Category Average
    82.0 %

Summary

ON24's webcasting platform is highly customizable, versatile and easy to use. It allows you to create simple webcam-made webcasts or complex live-event webcasts. It lacks some helpful features found in other higher-ranked webcasting services, but it’s definitely worth considering if you need a professional and well-branded webcasting service.