Pros / This SMS text service allows you to schedule messages months in advance.
Cons / This service does not offer multimedia messages.
Verdict / SimpleTexting provides both basic SMS marketing features and more advanced features that allow you to send messages to your contacts.
SimpleTexting provides numerous, effective tools for text message marketing campaigns. This service offers a comprehensive set of tools that enables you to facilitate two-way communication with your contacts. SimpleTexting includes many of the most basis SMS marketing features that make this service worth considering for your text message alert campaign.
This service has strong features. It allows you to send message blasts or conduct voting and polling among your contacts. Using this service, you can also set up auto-responses. These messages can be sent out over days, weeks or even months and are especially useful for welcoming customers when they opt-in to your mailing list. These messages also provide your customers coupons and keep your product at the top of your contacts' minds.
SimpleTexting performed well in our auto-campaign and voting and polling tests, earning a 90 percent in each category. However, SimpleTexting does not offer multimedia messages with its SMS service. This is a drawback, as picture and videos messages allow you to engage even more with your customers and draw them in.
The user interface through SimpleTexting is easy to use and makes managing your mobile marketing campaign hassle free. The clean interface is simple to navigate and intuitive to use. In the platform, which you can access from any desktop computer, you can import your contacts with the click of a button and go back through to add personalized information about each contact. You can also schedule tasks and messages for later dates. For example, you can create a text in October to advertise a New Year's sale and set it to be sent in December. This SMS messaging product also allows you to add an unlimited number of contacts and groups that you can sort by keyword for easy access.
Using this platform, you can see your campaign results and analyze the data. However, reporting is one area where SimpleTexting is lacking. The only report it offers that we looked for in our review is subscription information, which provides valuable data and customers and opt-in/opt-out data. Missing from this SMS text wheelhouse are inbound response, delivery notifications and keywords reports.
SimpleTexting offers a full set of help and support options. You can reach customer support through email, phone and live chat. You can view video tutorials for help using the SMS product and running your text message marketing campaign. You can also peruse articles in the online knowledgebase.
SimpleTexting offers a comprehensive set of features to help you with your text message marketing campaigns. While it has some shortcomings in reporting and doesn’t offer multimedia messaging, it performed well in the areas we tested and is overall a very strong competitor.