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Bindo Review

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PROS / Bindo POS includes advanced inventory tools and a one-of-a-kind inventory database with over 10 million products.

CONS / This point-of-sale product is not designed for restaurants, and Bindo does not yet have an offline mode for processing sales without an internet connection.

 VERDICT / If your retail store sells products with established barcodes, Bindo POS can greatly decrease the time you spend entering and managing inventory.

Bindo POS is a relatively new point-of-sale (POS) company with some lofty ideas. It aims to give small businesses a way to compete with online retailers by giving them a way to sell products in the store, online and by mobile. Bindo is also developing POS systems and other tools to help local businesses network together to give shoppers easy access to local products. All features are available for one monthly subscription price. Subscription fees range from $0 to $149.

Payment processing can be supplied by a Bindo partner, or you can continue to use your current processor. Though rates vary, we found sample Bindo-partnered rate pricing of 2.49 percent plus $0.15 for swiped cards and 3.49 percent plus $0.15 for keyed-in cards. This rate is average for most iPad POS payment processors. The POS system is capable of processing Visa, MasterCard, American Express, China UnionPay, JCB, Diner's Club cards and more. Bindo does not charge a payment card industry (PCI) compliance fee, but if you use your own processor, you may be charged PCI compliance, chargeback or other fees. Month-to-month terms are available, as is third-party financing. Bindo does not yet have an offline mode for processing payments should you lose internet access.

This point-of-sale system was designed with retailers in mind. Bindo can import your inventory data when you first start using the system. This retail POS company provides a product database, which is something most other companies don't offer. If you sell barcoded items rather than one-of-a-kind items or services, you can scan them and Bindo automatically loads the product information from a database of over 10 million items. If your items are in the inventory database, you do not have to manually enter product information. Items can also be added using your smartphone. You can manage inventory levels and create purchase orders using Bindo.

Bindo's restaurant POS system also includes tools for managing customers, employees, multiple stores, an online storefront and reporting. Using Bindo, you can track customer information, track loyalty programs and email receipts. You can view customers' spending history and run reports to discover who your best customers are. You can create employee profiles and track time worked using the time-clock tool. Bindo will also run reports to tell you who your best salespeople are, and the busiest store hours. This is the only product on the market that provides a tool for creating an online and mobile marketplace via one click. It also tracks your inventory across all three sales avenues. Bindo's business analytics provide sales reports, inventory reports, historical comparisons and more to help you make more-informed business decisions. Financial information can be exported directly to QuickBooks and Xero.

Bindo support is available 24 hours per day, every day of the week, at no extra cost. You can contact the support team by telephone, email, Facebook or Twitter. The online help center covers basic support topics. Bindo also publishes a blog and regularly publishes to Twitter. The company has a developer program for those wanting to create custom integration and add-ons.

Summary

Bindo POS can easily process sales and is a handy, insightful tool for retail business owners or managers. It excels at managing inventory and creates helpful reports. However, if your internet access tends to be intermittent, you may want to consider a product with a dependable offline mode.