PROS / Intuit's POS software will integrate well with businesses already using QuickBooks.
CONS / QuickBooks Point of Sale Basic software is missing several features that most companies need.
VERDICT / This software is great for small businesses that don't need the pro version additions.
Editor’s Note: This product has been removed from our side-by-side comparison because it has been replaced by another product. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.
Intuit has taken their QuickBooks software and made an adaptation for POS systems. The software QuickBooks Point of Sale is one of the best available software applications that allows you to track sales, customers and inventory easily and quickly. This software has two versions Basic and Pro. This review is based on the Basic version, but we will point out some of the upgrade's features. The Pro version includes nearly every feature you could ask for in POS system software, but many of them are not necessary for small businesses. That is why Intuit designed the Basic edition. This is a software-only point-of-sale solution.
A checkout is where a sales transaction occurs and a selling process is overseen. A checkout system creates and prints vouchers, tracks inventory and must be reliable and efficient. The latest QuickBooks Point of Sale software offers features that are leaps and bounds ahead of earlier versions of the software.
This version’s standout features enable you to save time and energy while managing inventory and the software gives you a handle on what you have or do not have in stock. When an item is sold, the software automatically lowers the inventory count, and when a product is returned, it is added on the inventory list. This avoids the problem of an over- or under-stocked inventory. QuickBooks Point of Sale Pro (but not Basic) will also track layaways and sales orders through serial numbers or UPC codes.
QuickBooks Point of Sale is designed to create strong customer service and to keep customers happy. It tracks the customer’s information and possesses numerous features to keep them coming back, including tracking their past purchases so you know what brands and products they prefer to buy. However, the Basic version of this POS system software does not allow you to capture shipping addresses or set up a rewards program for loyal customers.
The wonderful thing about QuickBooks Point of Sale is the tasks you perform everyday with this system will be fast and easy. The interface is simple to navigate and understand. The system automatically adjusts your inventory without you having to do anything manually. With many systems, you may lose time accepting credit or debit cards, but this POS system software is designed to be more efficient and speed up that hectic process by doing it in a single click.
There is one major downside to QuickBooks Point of Sale. According to their manufacturer, Intuit, it is not designed for a few specific types of retailers. That list includes retail stores without a physical location, grocery or convenience stores, liquor stores, gas stores and full-service restaurants. If your business falls under one of those categories, then just know that this POS system software might be missing features that you need.
Support for this product is among the best we have seen. They have an extensive FAQs section, but if they do not cover your question then you have access to instant chat for additional answers. In addition, telephone support along with an online form is available for users. Their online videos give you a brief overview of the product and let you interact with the software before purchasing it.
QuickBooks Point of Sale is a great option for retailers who are looking to easily track sales, keep customers happy and remain updated on their inventory. It is efficient, reliable and easy for any salesperson to use. The basic version only has about half of the features that the pro version has, but it covers the basic needs. Small business owners with simple needs from their POS system will find this to be an excellent software-only solution.