PROS / Toshiba’s feature set is large and extensive. Text-to-speech capabilities and voice response options are available with this system.
CONS / Toshiba does not offer live chat support, and the availability of 24/7 customer support depends upon your local reseller.
VERDICT / With advanced features and the capability to manage the needs of any size business, Toshiba Strata CIX stands out when compared to others.
Editor's Note: This review has been removed from our side-by-side comparison because it no longer ranks as a top 10 product. The original review is below, but check out our current top small business phone systems here.
Toshiba’s Strata CIX is a business phone plan with advanced features, including mobile options and the ability to grow with your business. This small business phone solution provides multiple collaboration tools to help your employees easily transfer and share information with one another. Additionally, it provides the tools and resources you need for your business, no matter how large or small your communication needs are.
This office phone solution allows you to combine several applications into your system to best fit the needs of your company. Many collaboration tools are included, such as conference calling and unified messaging.
Several plans are available, and each plan can handle a certain number of telephones. The largest plan can manage a maximum of 1,000 phones. The system offers all of the basic calling features you need in a high quality phone system. Several of these features include caller ID, extension numbers, call transfers, customized voicemail and customized call hold messages.
There are a handful of advanced calling features that are included with this phone solution. These features include text-to-speech, an auto attendant and voice response options. Each of these features makes communicating with other individuals easier and helps keep your employees productive and efficient.
There are a variety of Toshiba phones available that work with this system. Toshiba offers a two-year warranty on its telephones, which we are pleased to see. Many similar companies only offer a one-year warranty.
If you have any questions or concerns regarding this system, you can speak directly with a Toshiba representative via email and telephone. If you desire 24/7 support, be aware that this can vary depending upon the reseller in your area. We are disappointed there is no live chat support available from this company, which would be another means to receive answers to questions quickly.
Toshiba’s Strata CIX is a small business phone solution with an advanced feature set. This system is not shy when it comes to calling features as well as collaboration tools. It can handle businesses of all sizes and it can help your company grow up to 1,000 telephones. Additionally, it provides adequate customer support with a two-year warranty. This phone solution is a strong choice for a phone system, and one that can benefit both your employees and customers.