PROS / Video conferencing is very easy to start-up. No installation required.
CONS / It needs more audio and teleconferencing tools to assist in presentations.
VERDICT / This is a great product for users looking for a quick cheap option for web conferencing.
Editor’s Note: This product has been removed from our side-by-side comparison because it has been discontinued. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.
Dimdim, which has evolved to its fifth version in only a few short years, has quietly and quickly become one of the most innovative forces in web conferencing. Offering a simple, straight-forward pricing model on par with GoToMeeting and download-free, browser-based functionality, Dimdim Pro has cleared many of the factors that intimidate many potential users from using web conferencing programs, while making it accessible to virtually anyone with an Internet-connected computer.
Dimdim also takes an unusual approach to web conferencing programs by making the source code open to developers and modifiers that would want to customize it or amend it to their own needs.
With additional emphasis on security features, technical support and user tools, Dimdim could easily become the premiere, go-to web conferencing provider. For now, however, users seeking air-tight, seamless security might look to Netviewer Meet, which sets the standard.
Hosts can conduct whiteboard sessions, lead audiences through leader-synchronized web tours and share virtually anything onscreen in real-time. The toolset could use some attention, but given the simplicity of setup and ease of use, users are likely to make better use of Dimdim Pro’s tools than even pricier and tool-heavy competitors.
Dimdim might not be the best-suited program for sales demonstrations and presentations, but few if any programs offer the ad hoc, improvisational flexibility of Dimdim.
With one-click audio, video and screen integration, Dimdim clears the typically time-consuming tasks of integration, program downloads for users and audience members and browser/platform compatibility obstacles to let users meet quickly. Though Dimdim is more suited for VoIP and direct webcam audio feeds, users can make use of traditional telephony service types like call-in/call-out and toll and toll-free conferencing.
Though Dimdim integrates video and shares screens fairly easily, making adjustments to resolution and screen appearance are more complicated tasks.
Web Conference Features
In addition to a comprehensive knowledgebase and FAQ section, Dimdim offers community forums, video tutorials and an issue tracker that enables users to submit issues to be resolved by engineers and maintain oversight over their status. Dimdim also offers email information and a 24/7 crisis support team for those that upgrade to the Enterprise version.
Dimdim is a creative, innovative force in Web Conferencing services, despite being a relative newcomer. In only a few years, it has managed to craft a simple, seamless and unified service and do so with a user-friendly, flat-rate pricing model.