PROS / You have a 500-page fax limit with the basic fax service package.
CONS / The basic fax service package doesn't include telephone support.
VERDICT / RingCentral Fax has the most tools and the highest monthly page allotment at a competitive price, making it a top choice for meeting business fax needs.
RingCentral Fax is an online fax service that lets you send and receive faxes through the internet via service's portal or with any email account. It eliminates the need to purchase fax toner cartridges or additional reams of paper to feed a fax machine. It can save you time, money and even office space.
This service offers one of the best-priced web-based fax options of any internet fax service we reviewed. It has the largest number of included monthly faxes, no setup fee and options that make faxing easy and efficient. RingCentral Fax includes all its features in every plan, so you don't gain features, except phone support, by purchasing higher-tier plans. There is no setup fee or charge to store faxes. For all of these reasons, we award RingCentral Fax our Top Ten Reviews Gold Award.
RingCentral Fax 500 has a good desktop interface that it integrates with Microsoft Outlook. You can store the last 200 messages in your account for an unlimited period of time and save your messages on your desktop for as long as you want. This best fax service can receive faxes from any fax machine or fax service, and vanity fax numbers are available for a small fee.
In terms of security, you can send your faxes over a secure connection and store them in a password-protected account. For further protection, you can activate the HIPAA conduit setting.
The service offers great spam fax protection and filters. You can block or allow specific numbers or area codes, and you can customize your own filters, such as setting a filter to block fax messages without caller ID. Blocking features are important, especially if you publish your fax number online, since spam faxes can use up your page allowance quickly if you're not careful.
You can send and receive faxes through the desktop interface or through the online service. The desktop tool lets you know when a new fax comes in. You can also set it to send you an email or cell phone alert. As far as attachments go, this service supports more than 50 different file formats, including Microsoft Office documents, CSV files and image formats – such as PSD, XML and HTML files. You can attach files to your outgoing faxes from Dropbox and Google Drive.
RingCentral Fax 500 is simple to use. Within minutes, we had the desktop interface installed, the service synchronized with our Outlook and our first fax with a cover page sent out. We did not have to consult with the help pages to use this service. We also found it easy to set our preferences, such as our notifications and preferences on what to allow or block. The online interface is clean, straightforward and uncomplicated. RingCentral also provides an easy-to-use mobile app. The only trouble we had with the mobile application was finding the correct screen to view incoming faxes and fax-sent confirmations.
RingCentral Fax offers four different plans. The reviewed plan, Fax 500, comes with 500 pages, which you can use for either sending or receiving. This offers flexibility that other faxing services on our review don't give you. Once you go over this page limit, you have to pay a 6-cent fee for each page sent or received. If you feel that you need a larger fax limit, RingCentral has additional packages to choose from.
This service integrates with Microsoft Office and Microsoft Outlook. These two applications are among the top office software and email clients. This service also enables you to fax from any application you can access in Microsoft Windows. You just have to click the RingCentral Fax icon on your application toolbar or select it from the file menu of the application you're using.
You can schedule fax delivery times if you want your faxes to go out in the middle of the night or by lunchtime each day. This fax service enables electronic signature for your documents. For an additional fee, RingCentral offers international faxing.
When we tested this service, we noticed that our faxes went through quickly and that it was easy to create cover pages. RingCentral also offers the most cover page templates of any service we tested.
Having a digital record of your sent and received faxes helps you stay organized and gives you constant access to your documents. You can view the date, time, length and result of each fax sent or received. This feature eliminates the need to print reports to see if something has arrived or to run to the fax machine to get a confirmation report. This service can save you many hours of work as well as lower your stress level and paper use.
This service provides its customers with a FAQs section with hundreds of informative entries. RingCentral Fax also allows users to interact on its message board. These forums present quality information.
If you can't find the answers you need in any of these resources, you can contact RingCentral Fax through its online chat or email support services. Telephone support is only available if you purchase a fax service packages higher than the basic Fax 500. RingCentral Fax offers a free 30-day trial.
RingCentral Fax eliminates the limitations imposed by other internet fax services, creating a flexible experience for anyone to enjoy. RingCentral Fax offers some of the best-priced packages and provides the highest number of free faxes of any of the online fax services we researched. The service is convenient to use, with a host of effective features and options. It has online and desktop account access as well as email and cell phone notifications. Other than telephone support not included with the basic package, there isn't much this fax service lacks when compared to its competition.