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ZoomSupport Review

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ZoomSupport can assist you with any problem you encounter with your computer or other devices. If you are setting up a new device or repairing an old one, this online tech support service offers a myriad of services to help you. It is one of the few online tech companies to specialize in Apple support and service Windows Phones.

This online tech support company offers 24/7 remote service. Since a breakdown can occur at the worst of times, it is good to have a company that is accessible around the clock. ZoomSupport offers service for desktops, laptops and even the Chromebook. It also works with Mac computers. No matter what operating system you use, ZoomSupport should be able to address your concerns. Before you commit to using ZoomSupport, the company offers free diagnostics. This tells you what is wrong with your computer before you commit to any additional fixes. Technicians access your computer using an encrypted connection. They can scan your computer and fix any software issues without requiring you to leave your house.

ZoomSupport offers service on a one-time basis or via a subscription. When you subscribe for a year plan, you receive unlimited 24/7 support and can contact the company at any time. Services include damage repair and even services like tune-ups, which help return your computer to its original speeds. Peripheral devices it can repair include scanners, printers, digital camera and other small electronics; it even works with Windows Phones. However, unlike some tech support services, ZoomSupport does not work with smart TVs.

While many tech companies offer Microsoft-certified support, ZoomSupport is one of the few to offer Apple-certified support. If you consistently use Apple products, including an iPhone, iPad, MacBook or desktop, ZoomSupport is a good option.

Though not based in the U.S., ZoomSupport does have American offices. So, when you contact the company, you will not face any language barriers. You can reach the support staff via phone or a support ticket. There is no live chat option, which is a big inconvenience. Contacting any online tech support company via live chat is one of the most practical and efficient ways to receive support.

ZoomSupport provides most of the online tech support that you could need if you ever encounter issues with your electronics, including computers or small peripheral devices. However, it does not work with smart TVs. If your tech mostly consists of Apple products, then ZoomSupport is worth a closer look, since it is Apple certified.