PROS / Documents are shred into 3/8-inch particles, much smaller than the required industry size of 5/8 inch.
CONS / It isn't easy to connect to this customer service, at times taking days before finally speaking with a live person.
VERDICT / We recommend this company for its simple, easy-to-use website and its reliable mobile shredding service.
Whatever your reason for needing a paper shredding service, convenience and security are vital. Shred Nations is a NAID-certified company, which means it follows regulations governing document destruction, including tracking the line of security and providing you with a certificate of destruction. This document-shredding service makes destroying documents easy. You can establish a regular schedule for the company to routinely pick up the documents you need destroyed, or you can ask for a one-time shred. Shred Nations is our Top Ten Reviews Silver Award winner.
Security & Certification
As part of the monthly cost of your service, Shred Nations provides your office with locked, serial numbered consoles. The largest containers hold approximately 65 gallons of paper and look like garbage cans. Smaller bins are also available for offices with smaller shredding needs.
Shred Nations uses a crosscut shredder to cut and tear paper into confetti-like pieces. The particles are 3/8 inch, much smaller than the required DIN standard of 5/8 of an inch, though not quite as small as other services on our paper shredding review. These particles are then recycled, securing your data further while also protecting the environment.
Customer Support Services
This mobile shredding service comes to your office and picks up documents as frequently as you need. It shreds these files onsite or transports them to its secure facility for shredding. Both methods are certified and secure, with the shred particles being recycled so there isn't any chance of sensitive documents being pieced back together. Shred Nations can also provide a one-time purge service.
Shred Nations has drop off services available, similar to many services on our paper shredding review. This means you can bring your documents directly to the shredding facility. Shred Nations partners with Ship 'n' Shred to offer another alternative to paper shredding. Ship 'n' Shred lets you drop your documents off at its locations to be sent to Shred Nations for destruction. Regardless of the method you choose for your company, it is secure, and you will be provided with the certificate of destruction.
We did have some difficulties connecting with a representative of Shred Nations. We could only call using cell phones since landlines resulted in an error message each time. We also attempted to get in touch using the online quote request form, but it still took several days of trying before we finally got a hold of a live person. Once we did connect, we quickly had all our questions answered.
Records & Data Management
Shred Nations offers a variety of other services. You can use this company to destroy other items, such as hard drives and laptop computers. This document-destruction company can also shred prototypes, x-rays and electronic media.
Shred Nations provides additional document management services through its sister company. Records Nation provides record storage services, so you can archive important documents at a secure facility rather than trying to keep it all in your own office. You can also take advantage of its document-imaging services to help you convert paper data into digital files. These files can then be stored on Records Nation's secured, cloud-based server, creating an electronic archive that you can easily access with any mobile-enabled device. If you need these additional services, a Shred Nations representative can help you set up the services, so you won't have a separate representative for each service.
The Shred Nations paper shredding service is a great option because of its simple website and convenient mobile service. You can establish a regular pickup or a one-time service, or you can use the secure data management services through Records Nation, this service's sister company. It is difficult to connect with customer service to get a quote or answers to questions, which could be inconvenient if you need to speak to someone about your services.