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Secure Web Gateway Review

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PROS / Web Access Manager helps you manage your internet acceptable use policy both in and out of the office.

CONS / Smoothwall’s real-time content analysis could incorrectly block sites.

 VERDICT / Smoothwall’s Web Access Manager is a solid tool for protecting your network. Its extended support for mobile devices and BYOD helps you manage your network no matter where you are.

The Secure Web Gateway (SWG) from Smoothwall offers a proactive approach to small business content filters with real-time content analysis and mobile enterprise web filtering technology. Without being solely reliant on URL blocklists, SWG is able to analyze and categorize web content to filter inappropriate or illegal content that could otherwise threaten the security of your client’s information, or the safety and wellbeing of your employees and customers. Smoothwall has also been able to extend SWG coverage to include your mobile devices carried by your workers while they are away from the office. It eliminates anonymous proxies, prevents malware and protects resources in real-time, and that is only part of why Secure Web Gateway is the Top Ten Reviews Bronze Award winner.

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Features

The best feature of Secure Web Gateway (SWG) is zero-day protection. While this is not a single feature, it is the overall most attractive aspect of this business web filter. The balance of real-time content analysis with policy management and HTTPS filtering reduces the threat of inappropriate content coming into the workplace, while bandwidth throttles, social media and layer 7 application controls limit the activity going out. You can even extend your network authority to connected BYOD users.

 

Blocking

Smoothwall’s Secure Web Gateway (SWG) protects your network with a perimeter firewall that limits net traffic to just the traffic that you want. It can enable your VPNs while not allowing private networks established by internal or external actors meaning it stops malware where it starts. Additional search term filtering and forced safe search features prevent suspect search content from even appearing inside your network. These policies even extend to affiliated mobile clients to keep your workers at their most productive, even when they are on the road.
 

Reporting

Secure Web Gateway (SWG) provides complete forensic reporting on your business internet filter activity at your small business with updates in real-time that you can match against historical data to spot trends and identify potential problems before they start.

Help & Support

Smoothwall has the market cornered on help and support. Its support portal and knowledgebase will help you get the answers that you need to address your issues and they back that up with a knowledgeable staff to help you resolve them. There are several avenues of contact available including direct though phone and email. Even for non-customers, Smoothwall offers contact options for companies who feel that their content has been miscategorized. That is an above and beyond commitment not shared by many companies.

Summary

Secure Web Gateway (SWG) offers a complete approach to managing your network both in and outside of the office. Its extended business web filtering support for BYOD and internal mobile users allows you to apply your policies across the board for total protection.

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