PROS / EDGE provides an online customer portal.
CONS / The service supports only 12 languages.
VERDICT / EDGE Professional Translation’s focus on business communications makes it ideal for document translation as long as your language selection is on its limited list.
EDGE Professional Translation’s primary area of expertise is business translation, and as our tests show, it does this quite well. Accuracy rates, although at the lower end of our lineup, were more than enough to qualify this language translation service as one of our top ten. We did not request any expedited services and so quotes and translations came in a little more slowly than many on our lineup. However, the company will normally work to meet any deadline you give it. And, while most translation services strive to support as many languages as possible, EDGE takes a different approach, with a tight focus on 12 languages. These include Simple and Traditional Chinese, U.K. and U.S. English, Canadian and European French, Latin American and European Spanish, Brazilian and European Portuguese, German, and Japanese.
EDGE Professional Translation is capable of literary, educational and legal translations as well as business and marketing translations. The company provides certified translation to the legal and education markets, as both are areas in which certified translations are often required. Certified translation consists of a translation accompanied by a certificate signed by a translator who guarantees that the translation is accurate and complete.
A standout feature of this translation service is its online customer portal. When you log in to your account, you can track the progress of your translations, order new projects, download translated documents and update your contact information. An online customer account is important because it allows you to get project updates at any time without having to reach out to a project manager. We especially like the translation service’s secure electronic delivery of translations; it reduces project turnaround time, enabling you to get translations a little faster.
EDGE Professional Translation also provides free language translation tools. The company does emphasize that since these are machine-translation tools, they are not as reliable or accurate as human translators would be. However, the tools are useful for if you need to translate a couple of words for reference or personal use.
EDGE Professional Translation delivers accurate translations for the languages it supports, but there is no question that the service's offerings are much narrower compared to other business translation services on our lineup. In addition, the company does not have the same range of high-tech capabilities that some services offer. For instance, it lacks desktop publishing, software localization and cultural consulting. Furthermore, the service does not have any relevant industry certifications, though it does provide certified translations and utilizes native-speaking translators.
EDGE Professional Translation’s lack of language support and limited range of services brings its scores down, especially when compared to larger and more versatile translation companies in the industry. However, this business translation service excels at document translations performed in the 12 languages and dialects it does support. If the languages you use most often are on its list, this is a translation service that may well be worth checking out.