PROS / This CRM solution will automatically generate email campaigns based on your company specifications.
CONS / Maximizer doesn't have dialing capabilities.
VERDICT / Maximizer makes working with clients more reliable and transparent, helping everyone stay on track.
Maximizer CRM software is easy to use with a familiar design that is similar to several Microsoft Office applications. The user-friendly design, variety of features and large number of tools will help your business improve customer relationships. Maximizer is available as either an on-premise or a cloud-based business CRM solution.
The customer relationship management application offers direct importing and exporting with Microsoft Office, making customer lists and address labels, among other things, quick and easy. Through the application, you can also access tools that provide assistance in managing opportunities, leads, quotas, campaigns, customer service and your daily schedule/calendar. The CRM software tool gets very intricate, and you will be able to quickly see the status and activity of each contact and account in addition to the representatives dealing with the customer.
One of Maximizer's top customer relationship management tools is the ability to create automatic campaigns. By syncing your email to the CRM solution, you can create a number of campaigns that will be sent out according to your specifications. These campaigns can be tracked and reports can be run to provide numbers and details that clearly express a campaign's status – whether won, lost, pending, revenue, etc. The only big tool Maximizer is missing is a dialer, so you can't call out directly from within the program.
This company has a very user-friendly website that is easy to navigate and isn't bogged down by a lot of clutter. It lists several support options so you can connect to customer service representatives to help answer questions or troubleshoot software problems. There isn't a live chat option available, but you can call anytime or use the email form to send your questions to Maximizer.
The company has a blog, online tutorials and a FAQs section with lots of support available. It also has included a help tab and embedded help icons within the program so you can get quick help without needing to log off or toggle away from your CRM software.
Maximizer is an easy-to-use CRM application with most of the necessary features and tools, a knowledgeable customer support team and a user-friendly design. Though it lacks a dialer and other high-end sales and marketing features, it is a solid application and a good choice to consider for CRM software.