Pros / You can create both paper and electronic insurance claims. You can create a variety of custom reports and view several different types of patient charts.
Cons / Ace Dental is not a cloud-based program. It does not feature live chat support and it is only compatible with versions of the Windows operating system.
Verdict / Ace Dental is powerful dental software. It offers features for many areas of your dental office and its customer support it excellent. However, it is not cloud-based, which is problematic if that is a priority for you.
Ace Dental is practice management software for your dental office. This application is our Top Ten Reviews Gold Award winner because of its extensive feature set. It offers a crisp and easy-to-use interface, and all of the features available on this software are straightforward. Ace Dental provides features for every aspect of maintaining a dental office, from the scheduling of patients to creating custom reports about your practice’s overall performance. There is little to complain about when using this dental software in your office.
- Ease of Use Score
- Help & Support Score
Front Office & Clinical Tools
As mentioned previously, Ace Dental offers features to assist with almost every aspect of a dental office. You can create patient and family ledgers filled with information about each individual, including their payment information, treatment plans, insurance policy and more. You can also access full scheduling capabilities. We were pleased this solution offers capabilities to block out appointments. This allows you to block certain times of the day for particular procedures.
An additional front-office tool includes the ability to create paper or digital insurance claims. You can also send patient statements easily without having to stuff envelopes and stamp dozens of statements. A StmtQ tab is located at the top of your screen where you can print a statement or you can send it to Express Bill, a third-party service that will send it to patients on your behalf. The latter option can save your office a significant amount of time.
Clinical tools are also in abundance on this dental practice management software. A variety of charting options are available from this application. You can view 3D restorative charts, periodontal charts and more. Full treatment planning options that allow you to visually create a treatment plan for your patients are also available. Additionally, you can enter extensive notes about your patients and clinical work performed on each one.
Ace Dental is not a cloud-based application. You must download the software onto your office’s computers. It is also only compatible with Windows operating systems, which may be a drawback for many dental offices.
This private practice software offers numerous reporting capabilities. A custom report writer allows you to create reports on specific information you want to view. You can also create many generic reports such as accounts receivable, completed work and more.
One standout feature of Ace Dental is its digital signature feature. You can eliminate the need for any type of paper in your office. By simply purchasing a digital signature pad, you can capture and store digital signatures easily. This can save you extensive filing and managing piles of paperwork.
Help & Support
Our interactions with Ace Dental were excellent compared to other dental software companies we reviewed. If you want to speak to a customer service representative directly, Ace Dental offers email and telephone support. After sending just one email inquiry to Ace Dental, we received a response that same day filled with answers to all of our questions as well as additional information. Ace Dental also offers a handful of online resources such as videos, a learning center and a blog. However, we would have liked to see live chat support and FAQs sections.
Ace Dental is powerful practice management software. This software does not skimp when it comes to features that help your dental practice succeed. It offers tools to assist in all areas of your practice, along with many standout features such as digital signatures and a variety of reporting capabilities. Additionally, our interactions with Ace Dental were excellent and some of the best we experienced from this type of company. If you are not looking for a cloud-based program and your office computers meet all of the system requirements for this product, Ace Dental is dental software that will not leave you disappointed.