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ShiftPlanning Review

PROS / You can easily create, access and manage schedules from any computer or mobile device with an internet connection.

CONS / Initial setup can be time-consuming because of the in-depth employee profiles.

 VERDICT / The numerous scheduling features, user-friendly interface and strong customer support system make this employee scheduling software the top choice for your business.

ShiftPlanning offers small to large businesses employee scheduling software that works well for owners, managers, human resource staff and employees. You can customize the tools provided in order to organize your workforce with efficiency and efficacy. There are many features included that help making scheduling easy, such as the setup wizard and the ability to import and export data. Mobile applications let you tend to scheduling issues on the fly. ShiftPlanning also provides powerful scheduling capabilities, such as drag-and-drop functions and the ability to fill shifts based on employees’ skill levels. It also includes a robust reporting system that includes the ability to create custom reports.

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Your employees will benefit greatly from the scheduling software because it gives them the ability to swap shifts and request time off online. They can also view their schedules on their mobile device or any computer with an internet connection. ShiftPlanning earns our Top Ten Reviews Gold Award due to its strong scheduling capabilities, excellent functionality and strong customer service.

  1. This percentage represents how user-friendly and error-free the software is.
    Percentage (More is better)
  2. 1 ShiftPlanning
    95 100
  3. 90 100
  4. 75 100
  5. Category Average
    84.50 100

Software Tools

One of the easiest ways to save time with employee scheduling software is having the ability to import data, which ShiftPlanning allows you to do. Also, since you’re using a web-based application, your company’s information is saved on ShiftPlanning’s secure servers, which are backed up frequently and the company adheres to strict security practices to keep your data safe.

You can access ShiftPlanning through any computer with a connection to the internet, and you can download a free mobile application for iPhones, Blackberry and Android devices that lets you manage schedules anytime. Employees are able to access their schedules through the app or the browser-based program, as well. If you or your employees would prefer, you can export data to use in calendars such as iCal, Microsoft Outlook and Google Calendar. You can also set up text and email alerts for individual employees, which can help eliminate those late excuses.

Another benefit of using ShiftPlanning is its open data API option, which enables you to send your scheduling information to payroll and accounting software through programming interfaces REST, JSON and XML.

When you’re ready to set up your scheduling software, you won’t have to do it alone – ShiftPlanning gives you a helping hand through its setup wizard. And anytime afterward, you can access tutorials and support through the program.

The office scheduling software also includes functions you might expect in a human resources suite, such as a time clock for your employees.

Scheduling Capabilities

You can quickly get started with ShiftPlanning’s work schedule maker after you input employee information and define positions. This data entry is the most time-consuming part of using ShiftPlanning. However, you can import data if you already have files on your employees. After imputing the necessary information, you can utilize the Schedule Wizard, a tool that will allow you to auto-generate a schedule for days, weeks or months based on a past timeline. Those schedules are viewable online by you, your managers and your employees.

The best employee scheduling software helps shield against scheduling mishaps with real-time schedule conflict warnings and notifications of employee availability, and ShiftPlanning is no exception. You can also offer employees the opportunity to swap shifts and bid on open shifts. And since employees can log on to the scheduling software anytime, they can make time off requests without having to go to work to do it. In our testing, we came across a few buggy issues that seemed to fix themselves when we logged out and back in again.

ShiftPlanning makes creating and altering shifts easy for managers with drag-and-drop functionality. If, for example, you own a couple of coffeehouses and need to fill certain positions, such as barista, cook and dishwasher, ShiftPlanning’s option of choosing employees for shifts based on skills rather than name alone is a big time-saver.


ShiftPlanning also has a great reporting system. You can analyze the number of hours scheduled by position, location, day or employee. You can also look at the status of open shifts, confirmed shifts, employee availability and more.

There are several summaries available to you, including payroll and labor cost tracking. ShiftPlanning lets you look at vacations that are scheduled or have been taken, as well as attendance statistics. If you don’t see a specific report that you need, you have the option of using the custom reports tool to create a report with the information that works for you.

Help & Support

When you’re learning a new piece of software, a robust help section can be invaluable. ShiftPlanning exceeds expectations with its long list of support features. If you learn better by reading, there are forums and FAQs section with questions, answers and suggestions from ShiftPlanning’s staff and community of users. If you can absorb information better from visual and audio tips, there are video tutorials available to help with various tasks in the program. You can also receive help from the starting guide or scheduling wizard.

Finally, if you need a live person to help you figure out the software, you can call, email or chat with a representative online.


When you’re looking for the best online scheduling application, ShiftPlanning makes a great choice. The company provides the best scheduling solutions for any business – small or large – and its employees. You have flexibility, control and multiple options to help keep everything running smoothly. It is without a doubt the top choice when it comes to employee scheduling software.

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