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MyFax Review

PROS / You can send faxes to 50 recipients at once.

CONS / This service limits the number of pages you can send and receive each month, making it restrictive and not as valuable as other services on our comparison.

 VERDICT / MyFax is a solid option to satisfy most business faxing needs.

MyFax has a full-feature set, making it one of the best fax software on our lineup. With the software, you have unlimited storage, international faxing capabilities and Microsoft Outlook integration. Additionally, MyFax offers three different levels of service, meaning it can scale with your business as it grows.

MyFax charges a low, monthly subscription for services and gives you an allotment of 200 pages for received faxes and 100 pages for sent faxes. Received fax numbers are often higher since businesses often receive more faxes than they send. The overage fee for MyFax is $0.10 per page, so make sure to carefully monitor your sending and receiving.

Using MyFax, you can send faxes by email, internet, and iPhone and Android phone. MyFax can integrate with Microsoft Outlook, and you can log in to this fax program's portal, MyFaxCentral, and email faxes from anywhere. The iPhone and Android app is free to download, allowing faxing from your computer or smartphone. We found that both the online platform and mobile app were easy to navigate and send faxes from.

Your MyFax account can manage your contacts, sort faxes, archive faxes, block junk faxes and send faxes to traditional fax machines. To help your faxes send successfully, this service auto-resends faxes and sends you delivery confirmations by email. This service allows you to send a fax to 50 different fax numbers at once. Because it sends faxes over the internet, you never have to worry about jammed phone lines. MyFax allows faxing from up to five email addresses, so you can share one account with up to four co-workers without any additional cost.

This fax software relies on email technology, so it is not as secure as a traditional fax transmission. HIPAA compliance and security issues are the main reason many companies still rely on faxes rather than email. MyFax provides adequate security for most small business transactions. However, it does not provide HIPAA-level security and may not be suitable if you need to transmit private health information.

Incoming faxes appear as emails with the fax as an attached email. The software supports 37 different file types. Regardless of how faxes are sent, this fax to email software converts the faxes into PDF or TIFFS so that you can easily access the file no matter what format it was sent as. This faxing software stores received faxes for an unlimited amount of time, a feature that less than half the services on the lineup offer.

Furthermore, MyFax supports a toll-free or international number if you choose this route instead of a local number. MyFax includes the toll-free options as part of its basic package without extra costs, a feature not offered by every service on our lineup.

In our hands-on tests, we contacted MyFax help and support multiple times via email and over the telephone. When we sent email requests, representatives typically responded within the hour with thorough answers. If you would rather seek out answers yourself, the FAQs and tutorials provide thorough assistance.

Summary

MyFax is simple to use and is a good choice if you are new to faxing from computers. While this fax service isn't HIPAA compliant, it does provide most types of fax numbers, including local and international, so no matter what your location, you can acquire a local fax number from this service.