Pros / Nextiva offers low prices for high page allotments.
Cons / This service does not provide digital signature tools.
Verdict / Nextiva is competitively priced, but it is missing several of the features we looked for in fax software. Depending on the needs of your company, this may be something you wish to consider prior to subscribing to the service.
Nextiva Fax has a range of packages and payment options to let you find the right fax software for you or your company. We evaluated the Single User plan, since it is comparable to plans other companies in our review offer. The Single User plan has a 500-page allotment for either sent or received faxes every month, and it only charges 3 cents per page if you go over – one of the lowest overage fees in the industry. Its monthly fee is competitive as well, at $8.95 a month if you pay monthly rather than annually.
With Nextiva, you can send faxes from your computer to email addresses or use a traditional fax machine. You can either use your current fax machine or sign up for the fax bridge, which Nextiva sells separately. With either fax machine option, you get the benefits of online faxing while still remaining in your comfort zone with a traditional fax machine.
A few sending features are missing from this faxing software, including the ability to electronically sign documents and international faxing. You cannot schedule faxes for future delivery either, though less than half of the software in our review offers this feature.
You do have access to a toll-free number with Nextiva, which is a nice plus for your customers and clients. You can send faxes to multiple recipients at once to save you time.
This fax program stores received faxes for up to six months, which is one of the shortest time limits in our review. However, since Nextiva sends faxes to your email address and integrates with Microsoft Outlook, you should be able to save your faxes in those locations, so the time constraint might not be a deterrent.
Should you need help setting up or troubleshooting your fax software, Nextiva is easy to contact. Live chat and FAQs are available on the website. You can also speak with a representative on the phone or email the support team for extra help. In our tests, each time we contacted support, the representatives were friendly and knowledgeable.
Nextiva's straightforward, low pricing makes it an attractive internet fax option. Depending on how much you fax to computers or go over your page allotment, it's among the best-priced fax software. Nextiva also provides dependable customer service and fax number options. However, it is missing some important features like electronic signatures and international faxing.