PROS / You can customize pay rules for individual employees.
CONS / You have to pay for tech support after the first 90 days of implementing the program.
VERDICT / TimeClock Plus is easy to use and has powerful administrative controls.
TimeClock Plus is browser-based time tracking and management software application for businesses of all sizes across a variety of industries. It's one of the easiest systems in our review to use and has options that allow you to automate several time tracking tasks. It tracks both hourly and salaried employees and has robust administrative tools with many customizable options. It integrates with a variety of time clocks, including biometric and badge options that offer advanced security. It also has mobile apps available for both Android and iOS devices. For these reasons, TimeClock Plus is the Top Ten Reviews Gold Award winner.
Several versions of the time tracking software are available: Express, Standard, Professional and Enterprise. OnDemand is available if you prefer a software-as-a-service (SaaS) model and mobile software is also available.
For this review, we evaluated the Standard edition. This time tracking software is available as either a perpetual or hosted license. The company doesn't post its pricing online, so you need to contact the company directly if you want a pricing quote.
TimeClock Plus is one of the easiest systems to use. The virtual time clock is clearly marked, making clocking in a simple task for workers with varying computer skills. You can even set up the system to clock in an employee in automatically when he or she logs in to a computer, which eliminates the problem of forgotten clock-ins. Administrative portals are also clearly labeled, making the system easy to navigate.
Remote setup, training and tech support are free for the first 90 days; onsite training is also available. The company hosts the software and your data, plus it automatically backs it up for you, ensuring your employee time tracking information isn't lost if you have power outage or system failure.
Time & Employee Tracking
TimeClock Plus is browser-based and can be used on any computer. It integrates with physical time clocks and offers mobile apps so you can choose exactly how you want your employees to log in. Your employees have individual dashboards that they can access to review their timesheets, view their accrued time and request time off. TimeClock Plus automatically tracks personal time off and sick day accruals.
You can set up the system to have your employees clock in for specific jobs or projects. This can be useful if you need to track how many hours are spent on a task, such as in the automobile repair industry where the cost and estimated hours are based on the type of work a vehicle needs. This feature can also be used for monitoring employee performance and productivity.
In addition to tracking hourly employees, TimeClock Plus tracks salary employees. Where other solutions provide a roundabout solution by allowing you to set specific rules to track salary employees, this program already has these designations set up.
With TimeClock Plus, you can customize rules, such as accrual rules for personal time off or sick days. For example, you can choose if time is accrued based on a set period of time or when a certain number of hours are worked. You can set specific rules for rounding and overtime. You can edit rules for groups or for individual employees.
You can run a variety of reports, such as to review overtime, accrual rates, payroll, absences and tardy information, scheduling requests and more. Reports can be exported into HTML files or printed.
The system can send you notifications when an employee has missed a scheduled punch in or out, or if an employee scheduled to work hasn't arrived. The system creates audit trails, which are uneditable records that show every change made to time tracking records. This feature may be an important one to look for in your time tracking software if your business wins a government contract and is required to comply with Defense Contract Audit Agency (DCAA) regulations.
Access controls allow you to designate what employee information individuals can view and edit in your system. You can assign an employee to a department or a supervisor and designate which features in the system he or she can access and edit. You can also choose which information your managers, HR or payroll can access, including which information can be exported to specific programs and files.
TimeClock Scheduler is included in this software, and you can use it to set up shifts for your employees. You can also use it to forecast how many employees you need to complete specific projects, and it can help you replace an employee for a shift if he or she calls in sick. You can also authorize shift swaps between employees.
This time tracking software has payroll interface modules that automate the process of transferring hours to your payroll service. It works with more than 200 payroll systems, including ADP, Paychex and QuickBooks. You can also export your payroll information as CSV files.
Help & Support
You can contact customer support via phone, email and live chat on weekdays during extended business hours. You can also reference the company's FAQs page and knowledgebase to find answers to common questions about this time tracker.
After your system is set up, it's important to make sure it's working correctly as soon as possible because tech support is only free for the first 90 days; after this time, you pay for tech support on an hourly basis.
TimeClock Plus is browser-based and can be accessed through any computer. Mobile apps are available and the system also integrates with physical time clocks. The company sells several different types of time clocks, including PIN, badge and biometric models.
TimeClock Plus is the best time tracking and management software we reviewed because it's easy for both employees and administrators to use and has a solid feature set that gives you maximum administrative control.
It has customizable payroll rules and policies that can be adjusted as needed for individual employees, and it tracks both hourly and salary employees. This system integrates with many payroll systems and can be used with several different types of time clocks. Technical support can cost extra if you have issues that aren't resolved within the first 90 days.