PROS / One year of toll-free telephone includes telephone device for the deaf.
CONS / Product does not support transparencies or Optical Character Recognition.
VERDICT / ENERGY STAR qualification does not atone for the shortcomings of this flatbed scanner.
The Canon CanoScan LiDE 200 flatbed scanner operates in Windows and Mac environments and offers a few surprises. The unpleasant surprises are that it supports neither transparencies nor Optical Character Recognition (OCR). The good surprises are that it is ENERGY STAR qualified and the toll-free telephone support includes telephone device for the deaf. The Canon is superior to the Xerox 7600 because the Canon has a faster USB port, higher density imaging and support for the Mac. However, the Canon is inferior to the Epson Perfection V30 because the Canon lacks Optical Character Recognition (OCR).
The Canon CanoScan LiDE 200 flatbed scanner can handle up to 8.5” x 11” documents. The unit attaches to a PC or Mac via USB 2.0 port. Communication with the computer and access to power is consolidated in the USB connection, so there is no need for a separate power cord. The product supports a high image density: 4,800 x 4,800 dots per inch (dpi). Software-enhanced interpolated scans support the creation of images up to 19,200 x 19,200 dpi. Support for OCR is lacking and there is no adapter for transparent materials. The product can copy, email and scan to PDF. A 300dpi scan takes about 14 seconds.
Ease of Use
The Canon is ENERGY STAR qualified and is designed to work with Windows and Mac machines. The included installation CD is for Windows installations. Mac users must download the drivers from the Canon website. Some Mac users report that the Mac drivers from Canon do not work. The solution that works for Mac users is to ignore the Canon Mac drivers and simply attach the scanner to a Mac and then use Apple’s Image Viewer to scan the documents.
An automatic scan mode identifies the type of original and scans and saves it with the optimal settings. There are four preprogrammed buttons: copy, create PDF, email and scan. The flatbed scanner is compact and includes a clip-on stand to facilitate upright scanning. The lid is double hinged to allow scanning of thick documents. A letter-sized color scan takes about 14 seconds at 300 dots per inch.
Help and Support
The one-year warranty includes technical support via toll-free telephone and telephone device for the deaf along with a product-exchange service.
The Canon CanoScan LiDE 200 has a fast USB port so it scans high-density images quickly. At 4,800 x 4,800dpi, it has better image resolution than the Xerox 7600. However, the majority of competitors in the entry-level scanner market support 4,800 x 9,600dpi. The unit is compact, quiet, portable and affordable. The Canon lacks Optical Character Recognition, which means that it is not possible to edit scanned text documents. It also lacks support for transparencies, which means that it scans reflective documents only and cannot scan film, slides or negatives. The cover remains parallel to the document table when it is raised to accommodate thick documents.
Canon demonstrates a better-than-average level of corporate consciousness by meeting ENERGY STAR qualifications and by including toll-free telephone device for the deaf in the technical support plan. Canon’s product-exchange service called InstantExchange is an excellent and unusual support benefit that allows users to maintain productivity despite equipment failure.