PROS / GourmetGiftBaskets.com offers a huge variety of baskets with and without food items.
CONS / You cannot create your own baskets from scratch; what you see on the site is what you can get.
VERDICT / With a lot of unique items, GourmetGiftBaskets.com is a great one-stop shop for distinctive gift baskets.
GourmetGiftBaskets.com focuses on providing high-quality gift baskets characteristic of a large, reputable retailer but with the personalized attention of a small, family-owned business. The baskets are arranged by hand, and the high level of care really shows in the final product. This helped GourmetGiftBaskets.com earn our Top Ten Reviews Silver Award.
Website Convenience Features
The selection is very large, so it is easy to send a gift basket of gourmet foods and fine wines for the connoisseur in your life, or a junk-food package perfect for encouraging your college student during finals. If you are looking for something more nutritious, you'll find plenty of fruit and organic gift basket options
GourmetGiftBaskets.com sent us a lovely basket. Unlike the baskets we received from other companies, this one was large enough that all the products were laid flat in the basket, which is nice because it helps the basket arrive as it was prepared and without any damage. This basket contained a lot of trail mixes, crackers and cookies, with a couple of surprises like raspberry honey mustard. Overall, the quality of the products met our standards for variety and taste, but the mustard and cheese addition made the basket stand out.
This site offers less customization than some of the other top gift basket companies. For instance, you can’t design your own basket. Basically, what you see on the website is what you can get. However, GourmetGiftBaskets.com’s selection is excellent. The selection is organized into logical categories, and when you select a basket, you do not have to read a lot of tiny print to know what you will be getting; the company spells it out clearly so you’re not surprised. There is a large photo that shows everything, and you can zoom in to see closer.
You can search for different gift baskets by occasion or another category, and you can narrow your search in several ways, including by price and popularity. You can read detailed descriptions and customer reviews, which are very helpful in making a decision.
Payment & Delivery
Despite being handmade in the store, these holiday gift baskets can be shipped on the same-day for fast delivery. The site also has some baskets under $35 and some that come with free shipping. This is also one of the few sites that can send a gift basket outside the United States. Additionally, you can ship to multiple addresses on the same order if needed, which makes it simple to send gift baskets to a corporate office.
GourmetGiftBaskets.com only accepts credit cards for payment, but the website is secure. It is monitored by McAfee and Comodo to ensure that sensitive information is not stolen.
The company offers a gift basket for just about any occasion you can think of. Most of the gourmet gift baskets would be just as suitable as a housewarming gift as they would be in a corporate setting. GourmetGiftBaskets.com makes it easy to make large, high-volume corporate orders with a downloadable Excel spreadsheet you can fill out and send.
This gift basket company also does non-food baskets. You'll find team themes that include hats and T-shirts, baby baskets with all the basics and many holiday and occasion-specific gift basket options.
GourmetGiftBaskets.com covers all of the specific occasions we were looking for – graduations, housewarming, retirement and weddings, and many, many more. A navigation bar along the top of the homepage highlights some of the more common ones, but you can also click on the Holidays and Occasions menu for more options. The categories and subcategories are logical and helpful; you can quickly navigate to food baskets, wine gift baskets and many more gift basket ideas.
Help & Support
Customer service is easily accessible on the top right of the website on any page. The customer service page includes phone numbers, email addresses and a contact form for reaching a customer representative. Additionally, you can speak with a customer service representative via live chat. However, the live chat service isn't 24/7, but when it's not available you are able to leave a message for them via the chat room.
A little more gift basket customization would be nice, but GourmetGiftBaskets.com excels when it comes to product selection. A slew of unique, hard-to-find gift baskets make it a terrific choice when you're looking for the best online gift baskets. This company truly has something for everyone, and for every occasion.