Pros / Coastal.com has a very user-friendly help center that can answer most of your questions.
Cons / The company does not currently offer eye drops or other accessories.
Verdict / Coastal.com has a wide selection of contacts and lens types to choose from and offers quick delivery options, making it an excellent place to find contact lenses online.
Buying contact lenses online may seem like a daunting task, but Coastal.com makes this process simple and easy to follow. This online contacts provider has a large selection of contacts, every lens type, good shipping options and comprehensive customer service.
Coastal.com offers all the best contact lenses and multiple types of contacts through brand-name providers. You will find major brands such as Acuvue, Air Optix, Biofinity, Biomedics, Boston, Focus, Frequency, Freshlook, Proclear and PureVision. The company also carries less-common brands such as Expressions and Optima.
The website offers a generous variety of contact lenses, many of them at quite affordable prices. You can choose from daily, weekly and monthly disposable eye contacts. This online contact store offers toric, vial and rigid gas permeable (RGP) contact lenses. It also offers color contacts, which enhance your natural eye color or make it appear as if you have a different color if you are in the mood for something fashionable and fun. The lenses are good enough that even people with dark eyes can enjoy a new, lighter eye color.
However, Coastal.com has stopped carrying special effects contact lenses or Halloween lenses. If you want these kinds of contacts, Coastal.com recommends you visit your eye care physician to talk about these kinds of lenses and be fitted for them.
This online contact lens provider ships your contacts to you in five to seven days with standard shipping. If you need your contacts sooner, you can have your order expedited, which takes one or two business days. Coastal.com also provides international shipping. Orders destined for U.S. locations by standard shipping are shipped free. Shipping times do not include processing times, which can be approximately 24 hours for items in stock. Any custom orders or out-of-stock products can take a few more days to process before they can be shipped. You can track your orders if you create an account.
The company offers a great return and exchange policy for your purchases. To return contact lenses, you have to make sure that the boxes are unopened and unmarked. As with some of the other companies we reviewed, the contact lenses need to be returned before the expiration date. Specifically, you can return contacts only if they are more than six months from their expiration date.
If you run into any problems or have questions while exploring the website, you can contact customer support via email or phone. However, the help section is thorough and provides plenty of information, including a FAQs page, a section dedicated to common ordering and shipping questions, information about the company policies, and prescription help.
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This online contact store has a sizeable selection of contact brands and types and free shipping. Coastal.com is one of the best contact lens providers we reviewed because of its lens selection, shipping options and help center.