PROS / Coastal.com includes complimentary UV-protective, anti-reflective and scratch-resistant coatings on all lenses.
CONS / Its selection of name-brand frames is smaller compared with the other eyewear providers we reviewed.
VERDICT / With its wide selection of frames and number of extras and bonuses that help you save money, Coastal.com is one of the best online eyeglasses sellers.
Coastal.com is one of the best providers of eyeglasses online with over 2,000 frame styles and a number of name brands to choose from. It earns our Top Ten Reviews Silver Award because of its great selection, customer service, free shipping and one-year warranty.
You can search for frames by style, brand, color, size and more. Coastal.com even offers polarized ski and swim goggles and 3D glasses for your home theater. You can upload a picture of yourself to the virtual mirror and simply select the frames you want to try on, in a virtual sense, to see what you look like in a particular pair of frames.
This online retailer understands you may be unsure about ordering prescription glasses online, so it offers your first pair free. While this is a great offer, you are limited to a certain collection of frames, and the lenses do not come with any coatings. Also, the free first pair does not qualify for free shipping. However, we are impressed that Coastal.com gives you a chance to see how easy and stress-free ordering from an online glasses store can be.
At Coastal.com, frames for men, women and children come in a wide variety of styles, shapes and colors, and you can find popular brand names such as Derek Cardigan, Calvin Klein, Oakley, Giorgio Armani, Laura Ashley, Ray-Ban and Vera Wang.
While a substantial number of name brands are represented, Coastal.com does not have as many designer frames to choose from as our top-ranked online eyewear retailer. However, you can find virtually every frame style, including retro, vintage, classic, sporty and aviator.
Coastal.com has all the standard lens options as well as special options like prescription sunglasses. After deciding on your frames, you can choose between single-vision, multifocal, bifocal and progressive lenses. Your lenses are crafted from high-quality polycarbonate and high-index materials. If you have a strong prescription and do not want heavy, thick lenses, high-index lenses are a great choice because they are incredibly thin and light.
This online glasses provider also offers prescription and non-prescription sunglasses. Prescription sunglasses can be made with polarized or polychromic lenses. Polychromic lenses are self-adjusting lenses that darken when you are in sunlight and lighten indoors.
Each frame purchase from this online glasses store comes with standard polycarbonate 1.59-index lenses for prescriptions to a maximum strength below ± 4.00. Anti-reflective, UV-protective and scratch-resistant coatings are included with all lens purchases.
Coastal.com offers free shipping on all standard shipping orders in the U.S. You have to enter a code to get the free shipping, so be sure to apply it when you enter your payment information.
Coastal.com ships your glasses via USPS and UPS. It takes 10 business days or less to receive your glasses, including processing time. International shipping is also available. Coastal.com sends you an email when your glasses ship to let you know the estimated date they will arrive at your address.
Help & Support
You can contact Coastal.com by email or a toll-free telephone number, or you can chat online with a customer service representative during normal business hours. If you submit a question by email, you are taken to the interactive message center, where you select a topic, then write your email. This sorting system helps the customer service department answer your question quickly.
Coastal.com has a FAQs page and how-to videos to answer the most general questions. The company also manages an active fashion blog called The Look, which reports on trends in fashion as they relate to eyewear.
Coastal.com has a home try-on program, Try Before You Buy, in which you can try a pair of frames, with your prescription, at home for 15 days to see if you like them or not. If you love the frames, you can keep them. If they are not your style, you can send them back to the company for free.
In case your glasses are not what you were expecting, do not fit or just have problems, Coastal.com has a one-year warranty. Simply call and they send you a return shipping label. Coastal.com also offers a low-price guarantee. If you find a lower price on your frames within 30 days of your purchase on any other online glasses site, Coastal.com promises to beat that price by five percent.
With helpful, friendly customer service and a large selection of name-brand frames, a free pair of glasses and the included bonus of UV-protective, anti-glare and scratch-resistant coatings, Coastal.com is one of the best online glasses providers we have found.