PROS / The security camera produces clear video, especially in rooms with low light levels.
CONS / The night vision video on this camera doesn't have the same quality as its daylight and low-light video.
VERDICT / Nest Cam Indoor has a mostly painless setup process, a helpful mobile app and a reliable Wi-Fi connection. Its nighttime video isn't quite as good as that of other security cameras, but it has excellent daytime video quality.
The Nest Cam Indoor is a security camera for the smart home crowd. It works with a variety of devices to streamline your home. Its video quality is among the best in our review, though it doesn't quite match that of some other security cameras we tested. You can install it almost anywhere in your home, though setup takes a little longer than it does for similar products. Nest's customer support is the best in our security camera review and helps the Nest Cam Indoor earn our Top Ten Reviews Silver Award.
Video & Audio
The Nest Cam Indoor has a high-definition video resolution of 1080p, the best resolution you can find on security cameras. Video from this camera is clear enough for you to differentiate people and objects. Our tests revealed that the Nest Cam Indoor works best in low light or indirect daylight coming in through a window. With additional lights in our daytime tests location, the video quality was still very good, but not as good as that of the other 1080p security cameras we tested.
During our total-darkness testing at night, the Nest Cam Indoor didn't provide as much clarity as other top-performing cameras. Its infrared LEDs are very bright, which has the effect of washing out objects that are closer to the camera. This also made it harder to distinguish objects at 15 feet.
This Wi-Fi security camera has a 130-degree field of view, which is average for the cameras in our review. While this shows less of a room than human peripheral vision does, it is wide enough to show most of what's going on in a room, especially if you mount the camera in a corner. The Nest Cam Indoor also has a digital zoom that can enlarge a part of the video up to eight times. The camera's two-way audio lets you use your smartphone to speak with people using the camera.
Like every camera in our review, the Nest Cam Indoor has motion detection, which sends you an alert when something moves within the camera's field of view. There was some lag between motion in real time and when it showed up on the video feed in our tests, but it didn't cause any problems with the camera's performance.
Convenience & Operation
For the most part, the mobile app is easy to use. You can use it to set up the camera, view videos and change settings. During setup, the mobile app provides a QR code that you show to the camera to add it to your home network. In our tests, the QR code worked well, but it took the camera a little longer to recognize it than other cameras using a similar setup style did.
As a Nest product, this security camera works in tandem with other Nest devices and third-party products in the Works with Nest certification program. The program includes notable products such as the August Smart Lock, IFTTT, Philips Hue and Scout Alarm.
Like all the best wireless security cameras, the Nest Cam Indoor doesn't require a paid subscription for basic features. You can use the app to view live video, get sound alerts and motion alerts, and use two-way voice for free. With a paid Nest Aware subscription, you can record video nonstop, download clips and create time-lapse videos.
The Nest Cam Indoor also includes location detection. This lets the mobile app use your phone's GPS to activate certain features and alerts when you leave your home. The camera also has 5GHz Wi-Fi, which has less signal interference than the standard 2.4GHz Wi-Fi on home security cameras.
Help & Support
Nest is the only company in our review with everything we looked for in terms of customer support. In contrast to the one-year warranty on the majority of wireless security cameras in our review, the Nest Cam Indoor has a two-year warranty. This is the best warranty in our review; only one other company offers it.
You can visit the Nest support site to find tutorials and FAQs for most common problems. For direct customer support, you can contact the company via telephone, email, live chat and a dedicated Twitter account.
The Nest Cam Indoor is an exceptional security camera, especially in low-light environments. It has location detection and can integrate with a wide variety of smart home equipment, making it one of the most versatile security cameras in our review. While it doesn't have the same ease of use as our highest-ranked security camera, it is more than capable of meeting your home security needs.