PROS / This company offers a competitive couples discount for its credit repair service.
CONS / The setup fee is one of the most expensive among the companies we reviewed.
VERDICT / MyCreditGroup offers credit repair at competitive prices and has many of the program features we looked for, but it offers little supplemental education and has an expensive setup fee.
MyCreditGroup is a credit repair service that works to improve your credit score. It has most of the program features we looked for in our evaluation of credit repair companies and offers a good couples discount if you choose to sign up with a partner. It also has competitive monthly pricing.
We reached out to MyCreditGroup multiple times to evaluate its customer service. Company representatives were helpful via phone and provided transparent, accurate and consistent information. MyCreditGroup also followed up to see if we had any other questions after our initial phone call. However, we did not receive a response to our email inquiries. Many credit repair companies offer educational resources on their websites to help you learn about credit and managing your finances. This company had among the least supplemental education available.
As with every credit repair company in our review, you must pay a monthly fee in order to use this service. At the time of this review, the monthly fee charged by MyCreditGroup is $69 a month, which is in the low to middle range of monthly fees in the industry. If you sign up with a partner, each of you receives 20 percent off your monthly price, which is a competitive discount for credit repair.
There is a one-time setup fee of $79, which is the highest of the companies we reviewed. However, there is no fee to pull your credit report, and this service offers a money-back guarantee. This company does not require a contract, which means that you can cancel service with MyCreditGroup at any time without incurring a penalty. These prices, discounts and fees are all indicative of the quotes we received at the time of this review; your quotes may vary.
The average time a client spends working with MyCreditGroup is three to six months, which is a little less than the average of the companies we reviewed. You may need to work with this service for a longer or shorter amount of time, depending on the number of deficiencies on your credit report, the number of items you need to dispute and other factors.
The number of items the service disputes at one time varies. If you have a lot of items to dispute, disputing only a few at a time can be a better path toward permanent credit repair than if you were to dispute all of your items at once. MyCreditGroup might dispute more items or fewer items at one time depending on your credit repair plan. Since credit bureaus are required by law to respond to disputes within 30 days, you can expect to start seeing results on your credit report 30 to 45 days from the time your disputes are filed.
This service works with your creditors as well as the credit bureaus, which helps keep negative items permanently deleted from your report if they're inaccurate. This company also offers pay for delete negotiations, so there's a chance you can have even accurate items removed from your credit report by agreeing to pay your creditors.
Despite a high setup fee and a lack of educational materials, MyCreditGroup offers credit repair service for a competitive price and with a stellar couples discount. It also offers most of the program features we looked for in our review. In our experience, the company wasn't responsive to questions sent via email, but overall, MyCreditGroup is worth considering as a credit repair service.