Whether you're starting a website for personal reasons or to launch a business, you want a reliable web host that responds to your needs and offers you plenty of features. Bluehost and GoDaddy are two of the most popular web hosts, and they also rank among the most established. Which offers better value and service?

Pricing Plans

When comparing Bluehost and GoDaddy, value-minded consumers should start with pricing tiers. Both services offer multiple levels of service, each with an associated price. Bluehost, however, offers the least expensive starter package for shared web hosting at $3.95 per month. GoDaddy's Linux and Windows plans start at $4.99 per month.

To add extra features to your Bluehost web hosting account, you can upgrade to the $6.95 or $14.95 price tiers. All of the company's shared web host plans include unmetered bandwidth, and you also get unlimited websites and website space if you choose the higher price plans.

Like Bluehost, GoDaddy's base web hosting plan, the economy package, offers 1GB of website space and a single website with unlimited bandwidth. The second and third pricing tiers, deluxe and ultimate, are cheaper than Bluehost's, at $5.99 and $7.99 per month respectively. However, GoDaddy offers a maximum of only 1,000 email addresses, while Bluehost's upper tiers come with unlimited account options.

Both Bluehost and GoDaddy often run specials that discount their monthly prices for shared hosting plans. However, after the first year or other interim period, you pay the higher price. Keeping track of web hosting reviews lets you compare different hosts on an ongoing basis so you always have access to the best prices.

User Interface

When you're setting up a MySQL database or checking your email, you want access to intuitive, easily navigable controls. GoDaddy and Bluehost recently updated their back ends to feature more modern user interfaces. They both run cPanel, which is standard among shared web hosting plans, though GoDaddy's user interface offers larger icons and a cleaner control panel.

Bluehost, however, allows you to back up your databases and restore previous versions   a feature that is noticeably absent from GoDaddy's web hosting plans. Similarly, GoDaddy doesn't allow you to create custom 404 (error) pages.

Customer Support

Both Bluehost and GoDaddy offer numerous options for customer support. If you have questions, you can search the knowledgebase on each website for answers. You can also call either provider to speak with a live agent, but you might wait longer with Bluehost.

GoDaddy's searchable self-help section is slightly less robust than Bluehost's. Queries often return answers that have nothing to do with the question, which can be frustrating. However, GoDaddy's tutorials are easy to follow and succinct, so you shouldn't have any trouble following the instructions for tasks like setting up an email account or installing an SSL certificate.

You can also initiate a live chat session with Bluehost or GoDaddy to get your questions answered online, or send in an email request for support. You can also visit Bluehost's customer forums to gain help from other users who might have faced similar frustrations or obstacles with their web hosting accounts.

If you discover that you aren't happy with your service, you can take advantage of Bluehost's 30-day guarantee. Meanwhile, GoDaddy grants refund requests within 48 hours for monthly plans and within 45 days for annual plans.

Performance & Reliability

In case you're most concerned about keeping your website available and online as much as possible, GoDaddy offers a 99 percent uptime guarantee. Bluehost doesn't guarantee uptime, and while the web host states that most disruptions only last 15 minutes, there's no guarantee that a site won't stay down longer than that.

Additionally, GoDaddy outperforms Bluehost with its website builder. If you want to use the native application to design and build your website, GoDaddy might offer the best solution. However, if you decide to build your site with WordPress or a similar third-party application, both GoDaddy and Bluehost can accommodate you.

When choosing a web host, decide which features matter most for your account. Comparing hosts in terms of how they meet your top priorities rather than worrying about every feature will help you select one that delivers what you need.

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