PROS / It comes with a lengthy 60-day money-back guarantee.
CONS / You can’t contact customer support 24 hours a day.
VERDICT / Warranty Direct offers all the standard services and coverage you’d want in a car warranty, but you don’t get a lot more than that.
Having your vehicle in the repair shop is never something you want. An extended car warranty can help in those unfortunate times, and Warranty Direct is a used car warranty company worth considering if you’re in the market. This company offers nationwide coverage and standard features you should expect, but you won’t find 24/7 customer support with this one.
You can expect pretty standard coverage from Warranty Direct. The service can cover your used car for up to five years and 100,000 miles for a stated coverage plan, which generally covers the powertrain – that is the engine, transmission and a few other minor things – and you’ll only have a $100 deductible if you ever have to use the warranty.
This warranty service offers six different kinds of extended car warranty policies – among the highest of all the companies we evaluated. This gives you a lot of options when you’re shopping around for a used car warranty.
If you purchase an extended warranty through Warranty Direct, you don’t have to worry about paying for the entire policy upfront. You are required to make a down payment, which is an industry standard, but you can spread payments out across 18 months if you’d like. There is a 60-day money-back guarantee, which is one of the lengthier guarantees we saw.
In the event your car needs repairs and has to be in the shop, the service offers rental car reimbursement for up to five days, which is typical for extended car warranty services. Additionally, you can choose your own repair location nationwide and the service will pay the repair shop so you don’t have to.
Unfortunately, this company doesn’t offer 24/7 customer support, and you can’t reach support at all during the weekend. Representatives are only available Monday through Friday during set business hours.
You can contact the service by phone and email, and this is one extended car warranty company that won’t hound you with phone calls if you’re simply looking for a quote. And unlike many car warranty companies, Warranty Direct will gladly email you a quote as long as you provide all the car details. You can also view helpful frequently asked questions on the website.
Warranty Direct didn’t land high on our ranking, but if you’re looking for a company that offers a variety of policy options to choose from, this one is worth considering. The lengthy money-back guarantee is welcome in the event you decide you’re unhappy with the service or don’t feel you need the coverage after all.