PROS / AutoVantage provides lockout assistance to your home as well as your vehicle.
CONS / There is no coverage for RVs, trailers or motorcycles.
VERDICT / AutoVantage has some nice perks, but it's very basic compared to services with more plan options.
AutoVantage is a 24/7 roadside assistance service. This company provides only one membership plan, which offers all of your basic towing assistance and discounts. It covers your entire family and doesn't include any hidden costs like you find with some similar services. However, since there is only one plan, it is missing many of the benefits that enhance other roadside assistance companies.
This plan can cover your immediate family with no additional costs. The service covers you even if you are a passenger in someone else's vehicle. This is a huge benefit to this service and can save you a significant amount of money if you need coverage for multiple people.
As a member of AutoVantage, you receive most of the basic emergency roadside assistance. These services include 24/7 towing, jump-starts for a dead battery, delivery of fuel or other fluids, and assistance changing a flat tire. You also get assistance opening your door if you lock yourself out of your vehicle, and this lockout assistance even covers your home. If you are locked out of your house, this service can dispatch a locksmith to help you get back inside without high out-of-pocket costs.
You can call this service three times a year without any additional charge. This is the lowest number of service calls that you can make among the roadside assistance companies in our review. Most companies offer four or five service calls per year without any additional charges.
Some premium perks are available with this plan, including discounts on hotels, car rentals, car insurance and even car maintenance. There is no mobile app to help you quickly dispatch service, although the company does have LocateMe technology, which pinpoints your GPS location when you call from a wireless or landline phone.
AutoVantage offers no breakdown services for RVs, motorcycles or trailers. There is also no reimbursement for legal fees if you are wrongfully accused of a traffic violation or for travel-interruption expenses. Some services reimburse you a predetermined amount of money if your car breaks down more than 100 miles from home to cover your meal and hotel expenses.
As for customer service options, email, a toll-free service number and a FAQs page are available for your questions. There is also a mechanic's hotline so you can receive on-call help from an auto repair expert.
AutoVantage is a good auto club with 24-hour roadside assistance and towing. It offers an affordable plan with all of the essentials and some extras, including discounts on hotels and rental cars. AutoVantage also provides lockout service for your car and even your house, and the plan covers all of your immediate family with no extra charge. However, with this basic plan, you don't even have the option of some of the best services roadside assistance companies have to offer.