PROS / You can set your own return date with this rental service, and there is a 15-day grace period.
CONS / Limited shipping options can hurt you if you need a book immediately.
VERDICT / Campus Book Rentals is one the best places to rent textbooks online because it makes renting textbooks simple, fast and hassle-free with numerous options and free shipping.
Since August of 2007, Campus Book Rentals has been renting textbooks online to thousands of students. You can find practically any textbook that you need on this site, and the generous policies and outstanding customer service make this company a prime choice if you're looking for textbook rentals online. Campus Book Rentals boasts enough features and service options to earn it our Top Ten Reviews Gold Award for book rental sites.
Campus Book Rental is has many rental options including 30 days, 60 days, 90 days (for a quarter) or an entire semester, 125 days. So it facilitates just about any rental period you will need for your studies. Unfortunately, there are no eTextbook options with this service.
Campus Book Rentals offers incredible rental period options, including the ability to set your own rental return date. We were very impressed by this option, although it should be noted that the price will increase for every day you extend your rental period. Extensions of 15 and 30 days are also available, which you can directly access in the user account section of the website. You can re-rent textbooks for 30 percent off the original rental price, and you can purchase any rented book for the difference between the retail and book rental prices.
Another benefit to Campus Book Rentals is its 30-day satisfaction guarantee. If you want to return a rented textbook online for any reason whatsoever, you can do so within 30 days of the order date and receive a full refund. However, Campus Book Rentals goes an extra step by offering free return shipping, while other companies make the customer pay for shipping in the event of a return.
One of Campus Book Rentals' biggest perks is a 15-day grace period. The people behind the company understand the nature of the student lifestyle and do everything they can to minimize stress on your end. The 15-day grace period allows you to keep books for an additional 15 days past the due date for no additional charge. This grace period can really come in handy at the end of the semester when every day counts.
Campus Book Rentals claims to have "nearly every textbook available for rent," and a quick look at the offerings makes that claim believable. Whether you're looking for a biology textbook or a marketing study guide, you can count on Campus Book Rentals to have what you need.
If you want to sell your textbooks online, you can utilize Campus Book Rentals' partnership with FirstClassBooks to receive high textbook buyback prices. You simply enter a book’s ISBN on the website to receive a quote for the book. You can receive payment through a check, PayPal or an Amazon gift card.
The website is inviting, well-constructed and informative. It presents a lot of information without sacrificing readability and creativity. A good balance of bright and dark colors makes the site easy to navigate and pleasing to the eye.
Tabs on the top of the page direct you to the most used sections of the website. A large search box on the homepage allows you to search via ISBN, title, author and keyword. Beneath the search box is a video introducing you to Campus Book Rentals and all that the company can do for your textbook rental online needs. Tabs along the top of the homepage will take you to the RentBack section as well as the help and FAQs screen.
Search results present basic information for textbook rentals online, such as title, author, edition, publisher and ISBN. Product detail pages include additional details such as page numbers, cover type, additional ISBN numbers, a list price, rental prices and a full description. Adding the textbook to the cart is as simple as selecting a rental period and clicking "Add Book to Cart."
One more unique option Campus Book Rentals offers is the ability for you to purchase insurance for any rented textbook online. For a fee, you can insure your rented books against theft, loss or damage, allowing you to focus more on your classes and less on taking care of rented textbooks. None of the other online book rental sites that we reviewed offered anything similar to this 15-day grace period and insurance option.
Shipping & Fees
Just like any other textbook rentals service, Campus Book Rentals requires you to keep your rented textbooks in good condition. Highlighting and minimal writing is allowed, but you should be careful not to overdo it. If your rented textbook is not returned at the end of the rental period and subsequent 15-day grace period, you will be charged a 15-day extension fee. You'll be given three days to respond to a customer service email to resolve the return. If you do not respond to customer service to resolve the problem, you may be charged for the full price of the book.
Standard shipping with Campus Book Rentals is free, which is a big money saver for college students looking to cut expenses. If you need your books faster, expedited shipping is available for an additional fee. Unfortunately, Campus Book Rentals does not have an overnight shipping option, and it does not ship internationally.
Help & Support
Finding answers to common questions is easy with the help section on the website. Questions that are not resolved in the FAQs section can be brought to the attention of customer service representatives via a toll-free phone number or an email. There's an office mailing address, along with Facebook and Twitter access. Campus Book Rentals prides itself on providing exceptional customer service, so you can feel confident that any possible issues will be dealt with quickly and efficiently.
Like most other services we reviewed, Campus Book Rentals offers a large selection of textbook rentals online at competitive prices. However, it separates itself from the competition with its completely free shipping (including returns), a generous 15-day grace period and a well-designed website. If you're looking for a completely hassle-free experience when buying, selling or renting textbooks online, you'll be hard-pressed to find a better place to visit than Campus Book Rentals.