PROS / GameFly has a huge selection of video games and includes the Unlimited PC Play package with memberships.
CONS / You cannot rent classic games.
VERDICT / Between its excellent sales and huge selection of games, GameFly is the best video game rental service on the web.
For a new console generation, the online video game rental service that supplies its members with new PS4 and Xbox One games will stay ahead of the competition. GameFly has a long history of providing the newest and best games to its members, so it should be no surprise that its game rental service includes the newest games on the newest consoles. This service impresses us with its extra features and offerings. Rather than ignoring new technologies and gaming trends, GameFly embraces change and offers new services to its members on a regular basis. With its excellent service, amazing sales and fantastic customer support, GameFly is the best video game rental service available and the winner of our TopTenREVIEWS Gold Award.
GameFly continues to stand out as the best game rental service available because of its high-quality membership plans. Since its founding, GameFly's membership plans have continually evolved, and today you can choose between a one-disc or two-disc plan. For a monthly fee, you can check out one or two games at a time. When you are finished with the game, you simply have to place the game in the pre-paid envelope and ship it back. You'll never have to deal with due dates or late fees, so when you're ready to stop playing, ship it back for the next game in your list.
If you want to keep one of the games you rented, you can buy it for a discounted price, and GameFly will send the next game on your list. Usually, you'll have to wait between two and four days for your game. If you just can't wait the two days to get your next game, the two-disc membership is probably the best deal for you.
Both memberships give you access to GameFly's 8,000 games. You can narrow your search by console and genre to make it easier to find games that you'll like. If you have kids, you can set up parental controls to limit rentals to certain ESRB ratings. Unlike any other service, GameFly is also experimenting with PC games by offering Unlimited PC Play to its paid members. Right now, this service is underwhelming and only offers a few unknown games, but we hope it will get better. Until then, you can play this year's version of Hoyle while you wait for your rentals to come in the mail.
Video Game Selection
GameFly was quick to adopt the newest consoles, and you can reserve upcoming PS4 and Xbox One games or rent new games right now. The selection of console games is impressive, and you'll be able to find nearly any game you're looking for. Unfortunately, you won't find classic consoles, and the oldest systems available are Nintendo's Gamecube, the Game Boy Advance, Xbox and PlayStation 2. We hope GameFly continues to support these systems well into the next generation of consoles.
GameFly allows you to find the right video games easily. You start by selecting your platform from a toolbar at the top of the page. From there, you can narrow or organize your search by genre, popularity, release date, community rating or a game’s online capabilities. You can also search by specific titles using the search bar located in the upper right corner of your screen. If you're new to the service, finding a game can be tedious, but within minutes, you'll get the hang of it.
Help & Support
One of the areas GameFly continues to improve is its customer support. You can search for answers in the FAQs section, which has hundreds of questions and answers. If you are unable to find what you need, you can talk to a representative by email, telephone and live chat. These services have set hours, but the support agents are quick to answer questions and help you with any problems you might have.
GameFly’s huge game selection, easy navigation, attractive interface and fast turnaround times make it ideal for avid or casual gamers. GameFly is always ahead of the curve and continues to be a leader in the online video game rental industry. We found they are always looking for new and better ways to keep their service at the top of the game rental business.