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Books-A-Million Review

Books-A-Million, or BAM, offers books in a variety of categories, including eBooks and bargain books. You can order online or visit one of its physical stores to find what you need. This online bookstore also has an extensive inventory of non-book items, including toys and games, DVDS and music.

When shopping for books online, this bookstore features new and used books, textbooks, collectible books, movies, DVDs, music and toys. There are books in a variety of categories: New York Times bestsellers, audiobooks, even Spanish titles.

You cannot sell your own books through BAM, however. Other online booksellers in our buying guide offer this service but BAM does not.

The site itself is uncluttered, easy to use and attractive. At the top of the home page is a search feature that allows you to find a book by author, title and ISBN. Browsing by category, then subcategory, is easy. Sale books, labeled "bargain books," are available from the home page.

Once you select a book, you can review your purchasing options, such as whether you want to buy a new or used copy. Each book's listing offers a condensed book description. Customer reviews are also available on select titles.

If you prefer to buy your books in person, an easy-to-use store locator is available as well.

Standard shipping rates apply and expedited options are available. For an annual fee, you can join BAM's Millionaire's Club and receive in-store discounts and free shipping.

You have 30 days from the time you receive your order to return it and receive a full refund. However, you must contact customer service first for a return authorization. Without this authorization, your return may not be accepted and you will not receive a full refund.

The online bookstore offers an array of support options, including help at their physical stores and email. There is also live-chat support for your immediate questions. This is one of the few online bookstores that offers this customer service option.

Books-A-Million offers a large inventory that includes games, magazines and toys. Additionally, it offers helpful service and an array of customer service options.