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esurance Review

PROS / You get a wide range of insurance quotes with esurance.

CONS / Esurance links you to other companies for some direct insurance quotes, which means more electronic paperwork for you to fill out.

 VERDICT / This is a helpful service with varied products and strong customer support.

If you are looking for a fairly wide range of insurance quotes, you might try checking out esurance. This insurance agency began selling auto insurance online in 1999, and it has expanded the types of insurance it offers and also as increased its sales area to 30 states. Today, it not only offers insurance of its own but also provides a healthy number of online insurance quotes from companies with which it has forged business partnerships.

This service provides such traditional things as car insurance quotes, and it also provides quotes for a variety of somewhat unusual insurance packages: pets, collector cars, manufactured homes, snowmobiles, boats, personal watercraft, ATVs and travel trailers.

You can get international car insurance quotes, as well as information about insurance packages for motorcycle, homeowner, condominium, renter, life and health insurance needs. Along with that, esurance offers quotes for small businesses, short-term health insurance, Medicare, dental and travel health insurance.

When it comes to health insurance, esurance collaborates with eHealthInsuarnce, a licensed insurance agency, to compare more than 10,000 plans from 180 companies. Our request for basic health insurance information produced quotes for 74 plans from four companies that serve our geographic area. These quotes included information about plan details, deductibles, coinsurance payments, office visit costs, finding a doctor and the monthly premium cost.

When we sought car insurance quotes, we got a reasonably priced plan with good coverage from esurance. We also had the option to find plans from four other nationally recognized firms, but only if we opted to fill out their forms and seek online quotes from those companies.

The process of getting insurance quotes from esurance is simple, easy and fast. The forms you fill out are straightforward and the directions are to the point. You can get a considerable amount of information to compare literally within minutes.

You also should feel comfortable entering personal information online with esurance. The service pledges to treat your data with “confidentiality and security”; it will never sell your personal information and shares that information as needed only for insurance products you have requested or that esurance has to offer. The company will not give out information to third parties for marketing purposes without your permission.

The esurance privacy policy states that information you enter is encrypted, so unauthorized people will not see it.

Contacting esurance is easy. The service offers toll-free phone numbers for auto insurance and making claims, including a phone line available 24 hours a day, seven days a week, which has well-informed and helpful representatives answering your calls. Policyholders also can log in to view their claim status and contact a claims representative. You also can send letters through the U.S. Postal Service, send a fax or email esurance for information or assistance.

In addition, esurance offers a blog, a FAQs section, pages dedicated to tips and information about insurance and a glossary of terms. The website for esurance also offers a trademarked Coverage Counselor section where you input basic information and, in turn, get general recommendations about the type of insurance you might need for different situations, such as rental car reimbursement, emergency road service or an unfortunate encounter with an uninsured or underinsured motorist.

Summary

You will not get every type of insurance plan on the market with esurance, but you will get a healthy number of quotes to get you on your way to reasonably priced and good insurance plans. This service also offers excellent customer support.

Please note: Since all of the service providers reviewed offer their service free to the consumer, we suggest that you use several providers and submit a form from several of the top ranked providers. This will increase your chances for getting a variety of quotes from a variety of agencies. You have nothing to lose except maybe a few minutes of your time filling out the form.