PROS / eBid offers the second-largest online auction marketplace, with reduced fees.
CONS / You can only accept three payment methods.
VERDICT / While it lacks some selling features that would draw in even more customers, eBid makes up for it with its large user database and free listings.
eBid's large customer base, effective selling features and low fees make it one of the best online auction sites. Not only does this bidding site limit its fees, but it also presents them to potential sellers in an upfront manner. eBid earns our Top Ten Reviews Silver Award for providing a cost-effective selling platform with an easy-to-use interface and wide selection of categories.
eBid is transparent as to the fees it charges. There are three different user levels to choose from that offer different features and fees. You can become a buyer, seller or a seller plus. If you register as a buyer, there are no membership fees, but you cannot list any items to sell. As a seller, you can list items free, but you must pay a 3 percent final value fee and you lack access to most selling features. eBid charges you a small fee each time you use a selling feature.
As a seller plus, you pay a seven-day, monthly, 90-day, yearly or lifetime membership fee, and you have access to all the site's features. The selling features include no final value fee, more payment options, and listings of your items on various search engines. Regardless of your user level, you can pay a small fee to upgrade your listing or where it is placed. However, the service charges different listing and final value fees depending on which plan you choose.
eBid not only offers competitive fees, but also a wide selection of selling features. With over 2 million registered users, the site receives traffic from all over the world. The bidding site has several features to help you draw in those customers to your listing; however, you must have a seller-plus account to use them. With this account, you can allow automatic bidding for your items, place buy-now buttons on your listings to save eager buyers the time and effort of bidding, and cancel auctions early.
The online auction site also has several features that specifically help you as a seller. Each of the items you list has a page views counter to show you how many people have looked at it. In addition, buyers can leave feedback about past auctions they had with you, just as you can leave feedback on them as buyers. This lets buyers and sellers check each other for reliability or potential issues before entering into transactions.
For any auctions that result in an issue with a buyer or seller, the site offers a resolution center to mediate the matter. You have the option to block specific bidders from your auctions in case you have a bad experience with them.
For each listing, you can add extra photos of your product to draw in customers. You can also add feature listings to your auction to help it catch the attention of your consumers. For example, you can bold or italicize your listing font to make it more eye-catching.
Similarly to other auction sites, eBid has advanced search options that allow its buyers to search for items by seller. It also lets users save you as a seller so that they can see other items you post at any time. Not only does this help the buyer, but it can also increase the number of views and sales on your items by connecting you with buyers who have similar interests.
As a seller, the more payment methods you accept, the more customers you will reach. However, eBid only offers three payment options. Your buyers can use PPPay.com, PayPal or Skrill to pay for your item. Like most services, eBid charges a small transaction fee. You have to be a seller plus in order to send invoices; otherwise, you simply exchange your username or the email you created with PPPay.com, PayPal or Skrill to the buyer.
Help & Support
eBid presents most of the information you need on its website. This online auction site has an extensive FAQs page, as well as a community forum and video tutorials to help you learn how to sell and buy on the platform. The site also has an online contact form to connect you with representatives. The auction site does not offer live support, so you have to wait a bit longer for responses than you would with some sites.
With a large user database and limited listing and final value fees, eBid provides a competitive and inexpensive selling arena. While it restricts the payment methods you can offer your buyers, the selling features and high traffic you can receive on the site outweigh its limitations and make it an effective alternative to more expensive auction sites.