PROS / The mobile app lets you automatically back up all of your photos and videos to the cloud remotely.
CONS / Dropbox doesn't support the creation of private encryption keys.
VERDICT / Offering 1TB of online data backup, Dropbox Pro has the capacity to meet large digital storage needs, but shortcomings with respect to support could make it difficult to find help when you need it.
Dropbox is a huge name in cloud storage, having become one of the most frequently used file sharing platforms in the world. With improvements in the amount of actual storage space you can get at an affordable rate, it now ranks among the best cloud backup services for facilitating long-term online data backup. Dropbox Pro, which is the first tier of service above Dropbox Basic, gives you 1TB of online space and sharing controls that make it a good choice if you're looking for a place to back up the contents of your digital belongings.
The control dashboard is intuitive and easy to use, especially if you're already familiar with the way Dropbox works. The service includes incremental backup capabilities, which only updates files that you've recently changed. Continuous backup is also supported, which means that the system doesn’t wait to batch all of your backups – changed files are updated to the cloud immediately. All changes are instantly available across all of your synced devices, including smartphones and tablets. If you want to schedule backups, you will have to download a third-party application to do so.
Deleting a file from your Dropbox Pro account leaves you with a grace period of 30 days to recover it before it is gone for good. You can also pull up an unlimited number of past versions of documents, but this is also limited to the last 30 days of changes.
The mobile app is available on Android, iOS, Windows Phone, Blackberry and Kindle Fire devices. Sharing is fully enabled across all platforms, and the app makes it a simple task to allow others access to your cloud-stored files. Short of offering full mobile backup, the app makes it possible for videos and photos to be automatically backed up to your Dropbox Pro account.
Although strong encryption methods during transit and in storage are employed to keep your digital data secure, there are a few missing elements. For one, Dropbox backup doesn't support the creation of private encryption keys, which are basically passwords that you create and that only you have access to. Additionally, Dropbox does not own or operate its own data storage centers, but instead utilizes a third party. This leaves physical security out of its hands and in those of another company, which could leave your files at greater risk. There are a great number of online resources to find answers to questions about how Dropbox Pro works, but there is unfortunately no live chat, and only business customers have telephone help center options.
The 1TB of storage space you can get with a Dropbox Pro account is generous. Depending on your needs, that may be more than enough off-site data backup to meet your needs. If you're looking to backup files online automatically, however, Dropbox has no built-in scheduler and requires you to download a third-party app to make that a possibility.