PROS / CompAndSave.com features a variety of shipping options.
CONS / The store has a limited selection of printer accessories.
VERDICT / CompAndSave.com has a lot to offer for home and professional users in need of printing supplies.
CompAndSave.com has the reliable combination of inventory variety and customer service shared by the best discount ink cartridge stores. The site's catalog of available printer and inkjet cartridges covers smaller business brands like Okidata and larger manufacturers like HP and Xerox.
Along with cartridges, the store sells additional products tailored for home and enterprise users. Home refill kits for black, cyan, magenta and yellow ink and photo paper are available, along with enterprise-targeted products, such as USB cables. The site's business-specific accessory selection isn't as extensive as competing stores, which often sell volume-friendly Ethernet cabling. Still, being able to cover all of your print supply purchases in a single order is a nice touch for home users.
CompAndSave.com also has volume-minded purchasing flexibility. For printer cartridges and toner, the site offers stacked levels of item-specific discounts that increase depending on the number of products you purchase. Specialized quotes can be provided for schools or businesses that need to order more than 100 of most of the products they sell. CompAndSave.com also offers corporate accounts if you are buying large quantities of supplies on behalf of a school, government or business office. Benefits for corporate accounts include additional savings and a dedicated account manager.
This store accepts the standard catalog of payment options. This includes cards from major companies such as MasterCard and Visa, along with support for online payment service PayPal. The store also offers free shipping on most orders that total more than $50. In addition, the site provides a notable number of shipping options, including international coverage, Canadian shipping and express shipping via UPS Express.
For customer service issues, CompAndSave.com hosts several ways for you to contact them. Standard features like live chat, email and phone are available. Unlike many companies, the site's customer service line is also available on weekends during normal business hours. A small troubleshooting section on the site also hosts several walkthroughs to help with basic tasks like drive installation and print quality issues.
From its catalog to its support options, CompAndSave.com provides what's to be expected from most discount ink stores. With its inventory of printer cartridges and enterprise-friendly accommodations, the site can meet the needs of business and home users equally well.