DreamHost Visit Site

Pros / This service offers unlimited domain hosting under a single account.

Cons / With only one plan option, DreamHost lacks flexibility.

 Verdict / Many of DreamHost's features are unlimited, including disk space, bandwidth, domains and email accounts, making it one of the best competitors in web domain hosting.

TopTenREVIEWS - Silver Award - Awarded for excellence in design, usability and feature set
TopTenREVIEWS - Excellence Award - Awarded for excellence in design, usability and feature set

DreamHost has been in the domain hosting business longer than most of its competitors. It offers solutions that work well for small business owners, and most of the features in its hosting plan are unlimited. Between the service's strong security features and easy-to-use control panel in a cheap domain hosting plan, it earns the Top Ten Reviews Silver Award for our domain hosting reviews.

  • Money Back Guarantee
  • Support Quality
  • Usability Score
  1. You may cancel your account and get your money back within a certain number of days.
    More is Better
  2. 2  DreamHost
    97.0 Days
  3. 90.0 Days
  4. 3  Arvixe
    60.0 Days
  5. Category Average
    47.2 Days

Shared Hosting Package

With DreamHost, there is only one hosting plan. Most services offer two or three, but you cannot choose your package if you decide to go with DreamHost. However, the single hosting package's features are nearly unlimited, allowing this plan to grow with your business. You have unlimited bandwidth, disk space, MySQL databases and email accounts. This domain host is one of the few services that provides you with the ability to host unlimited domains and subdomains under a single account. While the service says it offers unlimited disk space and bandwidth, the company does limit your usage based on what it considers to be normal usage rates. You can find out more about DreamHost's limitations in its terms of service.

The hosting package this domain host provides has many of the best features for web domain hosting companies. One unique feature it offers is the 97-day money-back guarantee. While most services offer some sort of money-back guarantee, DreamHost's is the longest. This three-month cushion gives you the flexibility to test the service, set up your site, and get a true feel for whether or not the domain hosting platform fits your needs.

Security

DreamHost competes well in the web hosting industry with its advanced security options. The company offers all of the security features we looked for in a domain host. It includes site backup and restoration in the subscription price, which many of the other companies charge extra for. Additionally, the plan includes secure shell (SSH), spam protection and raw access logs, as well as a shared Secure Sockets Layer (SSL) and solid-state drive (SSD). All of these features reassure your customers that you are running a secure website and their personal and financial information is safe. It also helps protect your company from malicious attacks.

Control Panel Tools

The DreamHost control panel is easy to learn how to use. We awarded it an 80 percent usability score because we found it easy to navigate initially and intuitive. This domain host's platform looks more like a dashboard than the typical cPanel that most services in the industry use. This dashboard places a higher emphasis on tools than most other top domain hosts we reviewed.

We only faulted it for not being immediately accessible. Signing in to the web builder is a multistep process, but once you create an account with the company, you are greeted with a startup wizard that helps you create a website. The web builder's app manager has one-click installs so that you can integrate with other applications easily. The website builder is compatible with WordPress, so you can use the familiar interface of this popular blogging tool to create your own website.

DreamHost offers a free domain name for the first year of service, like most web hosts. You can also transfer domains to the web host for free.

Help & Support

We found DreamHost's customer support to be reliable overall. One key feature missing from the support options is phone service. While you can contact support through an email ticket or live chat, it is hard to make up for the lack of one-on-one verbal conversations. When we tested the live chat, we found wait times were in line with the industry average of about 10 minutes. The help we received was thorough, and representatives helped us find useful tools in the control panel.

This domain host has a fully searchable knowledgebase and FAQs. The knowledgebase provides answers to many basic questions about using the platform and setting up your account. It also includes how-tos, videos and troubleshooting support. While email, live chat and a support center don't fully make up for the lack of phone support, these tools do help fill in the gaps.

Summary

DreamHost is a reliable domain hosting service that provides a variety of unlimited features under a single account. While it lacks hosting package options, the single plan it offers far exceeds the other companies' basic shared web hosting plans and is one of the best domain hosting services we reviewed.

DreamHost Visit Site