PROS / The basic plan gives you unlimited capabilities.
CONS / Live chat is only available for help with the website builder.
VERDICT / 1&1 is a good choice for web hosting, especially if you want unlimited hosting capabilities or site security is a priority.
1&1 is a web hosting provider that combines strong functionality with cost-effectiveness. The service offers competitively priced hosting packages, including unlimited web space and bandwidth. 1&1's package is rather standard in the saturated market of domain hosting providers; however, the service stands out among its competitors for the notable security and support options it offers to its customers. Plus, the low price doesn't hurt either.
The starter plan is best suited for small websites. 1&1 offers unlimited domains, disk space, email accounts and MySQL databases with its basic plan. This is one of those instances where you might just choose a company based on its site, but it proves to be much more than expected.
This web hosting service provides a web-based control panel that gives you access to your site pages, image files, publishing tools and much more. It also has a website builder that allows you to easily build a professional-looking website. One of 1&1's most impressive features is its click-and-build applications. The website hosting service offers 65 apps ranging from full CMS systems to blogs, message boards and more. The apps are an easy way to enhance and build your website without extensive effort or web design experience.
When it comes to help and support, 1&1 is right on par with the best web hosting services on our lineup. Each of the representatives we spoke to was friendly and helpful, and they provided informative answers to our questions. When we spent too long on a page, the live chat representative would automatically strike up a conversation. We thought it was a bot until the rep gave us advice and troubleshooting answers. However, we cannot give the company full credit for live chat, as it is only meant to assist with the website builder and not the control panel.
Additionally, the 1&1 hosting service has a range of useful online resources you can reference as you build your site and access the hosting features. The website's in-depth FAQs section is particularly useful, and it provides comprehensive information regarding the hosting service and its features and functionality.
This web host is one of the few services that allows you to make use of every security feature. Granted, half of them cost extra, but you don’t need to upgrade to a far higher plan to add shared SSL, for example. The advantage of this service compared to most of its competition is that it provides free backup, support and secure shell.
With feature-rich hosting packages and excellent security, 1&1 proves that it is a reliable and effective web hosting service. The company offers all the essentials to get a site up and running, and the unlimited offerings are a strong incentive to try out the service. Beyond its notable security, this service doesn't offer anything we haven't seen before. However, if you're seeking unlimited bandwidth and disk space at a competitive cost, 1&1 is a web hosting provider worth looking at.