Pros / It offers an impressive number of apps for developing a complex website.

Cons / 1&1's Basic plan is more restricted – 100 subdomains, 100 email addresses and 20 MySQL databases – than those from the top-rated web hosts.

 Verdict / 1&1 is a secure, feature-rich website host, especially for the price. However, it's not as easy to use as other website hosting services.

1&1 is a web hosting service that combines strong functionality with cost-effectiveness. The service offers competitively priced hosting packages, including unlimited bandwidth. 1&1's Basic package is rather standard in the saturated market of domain hosting providers; however, the service stands out for the notable security and support options it offers its customers. It's not as easy to use as other sites in our review, but it offers a huge set of apps for enhancing your website.

1&1 Web Hosting Basic Visit Site
  • Money Back Guarantee
  • Support Quality
  • Usability Score
  1. You may cancel your account and get your money back within a certain number of days.
    More is Better
  2. 5  1&1 Web Hosting
    30.0 Days
  3. 90.0 Days
  4. 97.0 Days
  5. 3  Arvixe
    60.0 Days
  6. Category Average
    47.2 Days

Shared Hosting Package

The starter plan, or its Basic plan, is best suited for small websites. 1&1 offers unlimited bandwidth and parked domains. Parked domains are useful because they allow you to purchase domain names that have high SEO or are common misspellings (or similar spellings) of your brand name, and then "park" them on the web host without building a separate website. 1&1 also offers unlimited disk space.

As with all web hosts, "unlimited" does not mean infinite for 1&1. It limits your bandwidth based on average usage rates, which you can learn more about in the company’s terms of service.

The service offers unlimited domains but restricts you to and 100 subdomains – fewer than you get with the best web hosts, but still an impressive number and more than most small businesses need. You're also limited to 100 email addresses and 20 MySQL databases. These databases allow you to store different configurations and programming languages and are useful if you have multiple websites. Like most of the website hosting companies on our lineup, 1&1 offers a 30-day money-back guarantee.


This web host is one of the few services that offers nearly every security feature we sought out – site backup and restoration, secure sockets layer (SSL) encryption and secure shell (SSH) protocol, spam filters, and solid-state drives. It includes these in all of its plans.

1&1 backs up your website daily and has free site-restore services. This allows you to revert to the last saved version of your website in case something happens to your active site because of a glitch, hacking, a virus or simple human error. You can also view the raw access logs to learn more about who is accessing your websites by IP address, date and time.

This website hosting service also protects your email with virus guards, spam guards and antiphishing protections. The spam guard is customizable from the control panel.

If you are using your website for sales, the SSL encryption is a great feature. Your website is encrypted to bank-level security for free so customers can enter payment and delivery information securely. The SSH protocol lets you access other computers through your website, a helpful feature for customer support.

This website hosting company uses solid-state drives for storing your information. These drives make it easier to access information, resulting in shorter load times for visitors.

Control Panel Tools

This web hosting service provides a web-based control panel that gives you access to your site pages, image files, publishing tools and more. It also has a website builder that allows you to easily create a professional-looking website.

One of 1&1's most impressive features is its click-and-build applications. It offers a multitude of apps, including full CMS systems, blogs and message boards. The apps are an easy way to enhance and build your website without extensive effort or web design experience.

Several of the apps are eCommerce solutions, including Magento, PrestaShop and osCommerce. You also get advertising credits with your web hosting account. It works with WordPress, of course, but offers other content management and programming systems as well. Like most of the web hosts we reviewed, 1&1 offers a free domain name and free domain transfer.

There's nothing more annoying to a website visitor than running into a 404 page, but sometimes, programming errors happen. With customizable 404 pages, you can design a page that matches your brand and add a message that's more personal, humorous or helpful to encourage your visitor to try again instead of clicking away.

Help & Support

1&1 provides good customer service. Each of the representatives we spoke to was friendly and helpful, and they provided informative answers to our questions, particularly on the web design platform. Additionally, the 1&1 hosting service has a variety of useful online resources you can reference as you build your site and access the hosting features.

The website's in-depth FAQs and knowledgebase provide comprehensive information regarding the hosting service and its features and functionality. There are also video tutorials so you can see, step by step, how to complete certain tasks.

This is one of the few web hosting services that also has user forums. These are especially helpful if you want to get into the nuts and bolts of website building with 1&1, as you can reach out to peers with questions or suggestions.


With feature-rich hosting packages and excellent security, 1&1 proves that it is a reliable and effective web hosting service. The company offers all the essentials to get a site up and running, and the unlimited bandwidth is a strong incentive to try out the service. While its lowest-priced plan has more limits than those of top-ranking web hosting services, 1&1 is still an excellent service.


1&1 Web Hosting Basic Visit Site

Specifications and Benchmarks

Help & Support

Support Quality
24/7/365 Support
Live Chat
Email Ticketing
Video Tutorials
User Forums


Site Backup
Site Restoration
Shared SSL
Raw Access Logs

Pricing Information

Regular Yearly Rates - Business Hosting
Regular Yearly Rates - Personal Hosting
Setup Fee
Domain Registration

Shared Hosting Package

Shared Hosting Plans
Disk Space
Domains Hosted
Subdomains Hosted
Parked Domains
Email Accounts
MySQL Databases
Money Back Guarantee (days)

Control Panel Tools

Usability Score
Advertising Credits
Free Domain Name
Free Domain Transfer
WordPress Compatible
eCommerce Solutions
Custom 404 Pages