PROS / This service includes an SEO toolbox as part of its basic packages.
CONS / Getting a response from their support staff is nearly impossible.
VERDICT / While Aplus offers a few rich premium features, the service isn't apt for smaller-scale users since their personal plan is so scant.
Editor's Note: This review has been removed from our side-by-side comparison because it no longer ranks as a top 10 product. The original review is below, but check out our current top 10 about Web Hosting services.
Because traffic needs are unpredictable, the best web hosting services are unlimited, offering all the bandwidth, MySQL databases, disk space and email you need at any given time. You might have low traffic on a regular day, but you never know when you might experience a sudden surge. Many woeful website owners have had their sites temporarily suspended for data consumption during traffic floods. Unfortunately, Aplus web hosting service limits everything.
Aplus web hosting does not provide unlimited room in its standard service package. The limits are admittedly broad; 100GB disk space and 500GB monthly bandwidth is a decent amount and can meet the needs of most websites. You might never consume that much data, but that doesn't change the fact that you are working in an enclosed space.
The company provides help and support via a live chat and 24/7 phone support. It also has a knowledge base to answer basic questions through FAQs that cover topics about domain ownership and setting up an email account. However, the knowledge base is notably missing video tutorials and user forums, which come in handy if you run into trouble with your web hosting service.
While this web host claims to have live chat, there is certainly no proof. We attempted to reach them several times over the course of weeks. Add to that, we have not received a response of our email ticket.
The company’s search engine optimization (SEO) toolset is a useful perk. SEO is essential in the world of web publishing, and Aplus' SEO analysis tool can help you to streamline your content so that people can find it. Not all web hosting services provide SEO assistance, so it really stands out. If you choose a web hosting service that doesn't provide SEO tools, it's not a bad idea to find assistance from a third party.
Other than SEO assistance, Aplus is pretty standard. It offers the usual range of add-ons, including WordPress and Joomla, though you only gain access to eCommerce tools by upgrading to the substantially more expensive eCommerce plan.
This small business web hosting service straddles an awkward line: The help and support seem inaccessible to beginners, while the SEO tools are great for new web owners but don't present any real draw to advanced users. The mediocre price point and limited data allowance send conflicting messages. In the end, everybody gets about half of what they really wanted. If you don't plan to rely on tech support, don't need a shopping cart and could use easy access to SEO analysis, Aplus may fit you very well. If you don't match that description, Aplus probably won't match you either.