PROS / GreenGeeks tries to minimize its carbon footprint by using energy-efficient hardware.
CONS / They only offer one shared web-hosting plan.
VERDICT / Not only does this web host offer good customer support, it is the best web hosting service you can choose if protecting the environment is important to you.
GreenGeeks focuses on providing a variety of web hosting solutions for its customers, including shared hosting. There are several reasons why we rated GreenGeeks as one of the best web hosting companies, including its commitment to the environment. While the company only offers one shared hosting plan, it offers some of the best features, performance and security options compared to the other website hosting services we evaluated.
GreenGeeks is working toward eliminating its carbon footprint in two ways. First, although the web host uses traditional energy resources, it purchases wind energy credits to replenish three times the amount of energy used by client websites. Second, the company uses energy-efficient hardware in its data centers.
GreenGeeks backs up its servers and customers' websites every day, but the company only stores backups for 48 hours. You receive one free recovery per month, but GreenGeeks charges for additional restorations. You also have SSH access and cPanel management. If you want a deeper analysis of your visitors, you can view the raw access logs that show the IP address, date and time visited.
If you have an eCommerce website, the website hosting plan includes shared secure sockets layer (SSL), which encrypts your transmissions to and from customers. This type of encryption can assure your customers that their personal information is secure. GreenGeeks also has several antispam add-ons you can use to safeguard your website.
This web host also uses solid-state drives (SSD) with its shared hosting plans. By storing data on a SSD, visitors to your websites will experience less lag time when they are accessing large-scale media or clicking through your webpages.
Control Panel Tools
We found that the control panel was one of the easiest to navigate on our lineup. You also get free domain name registration as long as you're a GreenGeeks customer and assurance that your favorite popular content management system is supported. Scoring a 90 percent ease of use score, it offers a one-click install so you can add apps to your website, including WordPress, Joomla, Drupal and over 150 others.
GreenGeeks also offers several online shopping cart options you can install and use on your websites. With popular choices like OpenCart, PrestaShop, Magento, ZenCart and AbanteCart, you have a large selection of eCommerce software to choose from.
Most web hosts offer advertising credits you can use to promote your site on popular search engines or websites. Unfortunately, GreenGeeks does not offer any. Although, it does have several useful features, including a tool to create custom error pages with your company's brand. This feature helps give your site more credibility and helps promote your brand.
Help & Support
Features in the plan that are important to you as a small business owner or blogger who wants to own your own piece of the internet include around-the-clock customer support by email, phone and online chat. GreenGeeks support options are plentiful – you can contact the staff by phone, email or live chat.
There are also answers to questions in the web host's FAQs section and its knowledgebase articles. However, we found that the live chat tech support wasn't as knowledgeable as the representatives answering email tickets. Identifying a broken WordPress theme took a full day and an upgrade to the second level of support. In the end, we figured out the issue ourselves. The company website also doesn't host a user forum.
GreenGeeks offers low prices for shared hosting and often there are discounts for new customers. We consider it one of the best web hosting services available because of its unlimited options, readily available support, and website building and management tools. While it limits you to one domain, this web host outperforms many of the other products on our list in almost every way.