PROS / Its excellent control panel options allow you to publish a website quickly and easily.
CONS / The service does not list a support email on its website.
VERDICT / The extensive tools Just Host provides helps you create and manage a website yourself.
Editor's Note: This review has been removed from our side-by-side comparison because it no longer ranks as a top 10 product. The original review is below, but check out our current top 10 about Web Hosting services.
Just Host serves as a good option for web hosting. With numerous hosting packages, it's especially useful for small businesses, entrepreneurs and bloggers looking for cheap web hosting plans. While the basic plan's hosting package is significantly more limited than many of the other services on our lineup, it offers a good selection of control panel and security tools.
Site security comes in many forms, such as secure sockets layer (SSL) and secure shell (SSH), which are two features Just Host offers in its starter shared hosting plan. The web host also backs up its servers, and the backups are available to you should something go wrong – you only need to call tech support to gain access to them. Many web hosts charge extra for this feature; however, Just Host includes backup and site restoration in its plan. The service also uses a solid-state drive (SSD) that helps boost load times and reduce the risk of your sites experiencing downtime.
Just Host is the only web host on our lineup that does not feature antispam tools. While this feature is not vital to hosting successful websites, it is a convenience that greatly improves user experience. This website hosting plan also has raw access logs, which most web hosts in the industry support. These logs allow you to glean a more in-depth look at who is visiting your site.
Control Panel Tools
The starter shared hosting plan gives you complete control over your website through cPanel, the market standard in website control panels. The layout of the tools is uncluttered and simple with a familiar interface.
Just Host gives you the option of creating your website using popular content management systems like WordPress or Drupal, or using the web hosting service's website builder. Creating a website was easy, and once we hit the publish button, it was only a few minutes before our website was live.
If you need to add a shopping cart or accept credit cards, you can do so over a shared SSL that Just Host offers. The service offers a free domain name for the first year after you purchase a subscription. You also can transfer domains to the web host for free.
While some of the services on our lineup offer advertising credits as an incentive to purchase a hosting plan with them, Just Host does not.
Help & Support
In addition to the 24/7 phone support that Just Host offers, its support team is available by live chat around the clock too. Live chat wait times were long compared to other web hosts we tested, but once we connected with a support staff member, we got the help we sought. We were not able to find a supported email address for technical support.
The company also provides a help center with articles to assist you with topics like creating a website and email account, changing your primary domain, and using your SSH access. Video tutorials give you a visual way to learn how to manage your email accounts, install WordPress and redirect web pages, among other things.
Just Host focuses on the web hosting needs of a variety of customers and doesn't skimp on its features for the bargain-priced plan. It does seem more limited than other companies, but Just Host seems to know exactly what it takes to create and keep a website running quickly and smoothly within its limits. In spite of the limits and the long live chat wait time, Just Host remains a leading personal and small business web hosting company.