PROS / Its excellent control panel options make it quick and easy to publish a website.
CONS / You can expect long live chat wait times.
VERDICT / The long list of tools Just Host provides to help you create and manage a website yourself make it a great choice for a web host.
Editor's Note: Just Host's Basic plan does not offer 100GB of disk space or 100 email accounts, but does offer 50GB of disk space and five email accounts. The yearly subscription fee is $10.99 or $11.99 month to month. We will fully evaluate and reflect this additional information when we next update our Web Hosting reviews.
There are several reasons why Just Host remains one of the best web hosting companies in the industry, especially for small businesses, entrepreneurs and bloggers who are looking for inexpensive shared hosting plans. The company’s starter pack includes more features than some better known web hosting services, and that is why we gave it our Top Ten Reviews Bronze Award.
Although Just Host limits storage space, subdomains and MySQL databases, the web host is confident that its allotments are plenty big enough for most of its customers. The company offers unlimited data transfer, but that has little to do with the speed and performance of your website.
Memory and computing usage are what affect the load time of your website. The web host doesn’t give a definitive number that flags the company that your website is reaching the threshold; however, if you do go over the resources Just Host allots, your website may be intentionally slowed, moved or you could be asked to upgrade your plan.
If you find that your website is outgrowing the shared server on which it resides, you have the option of upgrading to one of two other plans. The upgrades include fewer limits and higher resource allotments, among other features.
Help & Support
In addition to the 24/7 phone support that Just Host offers, the service support team is available by live chat and email around-the-clock too. Live chat wait times were a bit long compared to other web hosts we tested, but once we connected with a support staff member, we got the help we sought.
The company also provides a help center with articles to assist you with topics like creating a website and email account, changing your primary domain, and using your secure shell (SSH) access. Video tutorials give you a visual way to learn how to manage your email accounts, install WordPress and redirect web pages, among other things.
Control Panel Options
The starter shared hosting plan gives you complete control over your website through cPanel, the market standard in website control panels. The layout of the tools is clean and simple. Just Host gives you the option of creating your website using popular content management systems like WordPress or Drupal, or using the web hosting service’s website builder. Creating a website was easy, and once we hit the publish button, it was only a few minutes before our website was live.
If you need to add a shopping cart or accept credit cards, you can do so over a shared secure socket layer (SSL) that Just Host offers. You can also get your website and your business or blog’s name out there with the advertising credits the company includes.
Site security comes in many forms, such as SSL and SSH, which are two features Just Host offers in its starter shared hosting plan. The web host also backs up its servers, and the backups are available to you should something go wrong – you only need to call tech support to gain access to them.
Just Host focuses on the web hosting needs of a variety of customers and doesn’t skimp on its features for the bargain-priced plan. It does seem more limited than other companies offering a slew of unlimited features, but Just Host seems to know exactly what it takes to keep a website running quickly and smoothly within its limits. In spite of the limits and the long live chat wait time, Just Host remains one of the top hosting companies in the industry.