PROS / This service offers unlimited email accounts and disk space under its basic hosting package.
CONS / The control panel may be cumbersome for new users.
VERDICT / Midphase proves to be a good web host, providing the features necessary to build, launch and maintain a successful website.
Midphase is a small business web hosting provider that boasts cheap hosting. For the most part, the service lives up to its claim. It provides a range of robust features that appeal to a wide range of users; however, the service isn’t the cheapest in our lineup, and while its monthly pricing is competitive with others, some of the features other web hosting companies include standard cost extra with Midphase. Additionally, learning how to use the platform may require some extra time and effort if you’re new to web hosting.
With three different shared hosting plans, Midphase offers a good amount of flexibility. We tested the Personal plan, which allows you to manage three different domains under one account. Under those three accounts you can only host five subdomains, a very limiting number to anyone who only wants to spend a few dollars a month but build a significant site.
Midphase provides a majority of the features we looked for in web hosting services. For starters, the service uses the cPanel control panel for streamlined site management. The service also provides unlimited email addresses, along with autoresponders and spam filters.
One noteworthy feature Midphase offers is a comprehensive site builder tool. Given how much website design and web hosting overlap, being able to manage both aspects of your site under a single, central portal is both convenient and efficient.
The company also offers all the tools necessary to create and host an eCommerce website. For an extra cost, it offers shared SSL certificates to ensure the security of your site. In addition, with the exception of ShopSite, it supports all major shopping cart applications, including CubeCart, AgoraCart and PayPal.
The technical support options provided by Midphase are comprehensive and highly useful. Particularly beneficial is the help documentation that can be accessed directly from the control panel. By simply clicking on the documentation link, you are forwarded to the documentation section where you can browse help topics or search for specific information by keyword. There’s also a Midphase knowledgebase, brimming with informative articles regarding how to properly use the service’s various functionalities.
When we had issues with account verification, we used its live chat department. The average wait time was three minutes to initiate with only two minutes between responses. The representatives were able to answer our concerns quickly. Our only real complaint is that the web hosting company does not provide user forums, where users can discuss or post concerns about using the platform, or free priority support.
With its versatile hosting options and range of features, Midphase is an ideal springboard for anyone looking to launch a professional website. It may lack in terms of usability and a few features, but such drawbacks aren’t likely to be a deal breaker for most prospective users. Whether you’re just starting out with your first site or you’ve had ample experience in site design and hosting, Midphase is a website hosting service we recommend.