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BackupAssist 7 Review

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PROS / BackupAssist comes with a great set of tools, and it offers add-ons to help you customize backups to your preferred specifications.

CONS / You are going to pay a little more if you’re still working with older technology. Windows Server 2003 and earlier versions require NTBackup.

 VERDICT / BackupAssist is scalable and easy to use, so it's ideal for small businesses. It provides many of the same great features and options needed by large corporations, but it's packaged for smaller operations.

BackupAssist, from Cortex I.T. Labs, comes rich with features and options to make backups quick and stress-free. The command console is simple to use so you can spend your time where it matters most rather than wondering if your backup was successful. Imaging technology with built-in granular recovery adds to the list of features of this Windows server backup software. We gave this capable software our Top Ten Reviews Gold Award.

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BackupAssist allows you to automate your entire network. This Windows Server backup software should work with all of your local and network-attached memory storage devices, including cloud services. Additional features and add-ons help you tailor the software to your individual network needs – features like roaming profiles, physical to virtual recovery, and recovering to dissimilar hardware.

Having reliable backup software for your small office or home office can sometimes mean the difference between success and failure for your business. BackupAssist’s data verification and TrueCrypt-compatible encryption keeps your backups accurate and secure. An optional Rsync add-on further optimizes your backups for remote site storage.

Management Tools

The available management tools from BackupAssist fall under the web-based Central Administration console that allows you to manage all of the backup operations on your LAN. The web console provides a central interface where you can view reports and run functions from both local and remote locations. This highly configurable console sets up on an HTTP port by default, but can use HTTPS with your digital SSL Certificate.

Backup Features

The Central Administration Backup tab gives you quick access to five backup functions: System Protection, File Protection, File Archiving, Exchange Mailbox Protection and SQL Server Protection.

System Protection is where you create full system imaged backups. It’s with these image files that you can restore files and applications. You can also run bare-metal recovery with the RecoverAssist boot media. System Protection tools are limited to Windows Server 2008 and later. Earlier versions must use NTBackup.

File Protection and File Archiving are two great features that expand on existing technologies. File Protection can even be enhanced with the Rsync add-on to recursively synchronize compressed files with minimal latency. File Archiving uses your own Windows system to compress your files in a standard ZIP format from which they can be encrypted.

BackupAssist doesn’t just stop at your primary server either. It features protection for your Exchange Mailbox and offers more for your SQL Server as well. You can restore mailboxes, folders and individual messages with Direct Exchange Injection on your Exchange server.

The SQL Server Protection feature backs up your SQL Server database, including the Master Database, but requires the BackupAssist SQL add-on to function.

Recovery Options

The Central Administration Restore and Recovery tabs provide two different ways to make your data whole again. The Restore tab Home menu gives you the ability to restore data files and applications on the Active Directory, which is the recommended restoration method. It is from this menu that you’re also able to restore your Microsoft Hyper-V, SQL and Exchange servers. The Restore tab Tools menu provides the manual tools, including one for restoring from an image or tape drive.

BackupAssist’s Recovery tab also helps you restore your system after a catastrophic failure. The two features on the Recovery tab are there to help you create bootable disks. One creates the disk based on your installed version of Windows, while the other helps you create a boot disk from your installation CD.

Sometimes your recovery needs cannot be met from in the OS or pre-OS states and you instead need to restart from a blank machine. With BackupAssist’s Bare Metal Restore you can recover a complete operating system to a machine with dissimilar hardware. This option is ideal for backups stored on an externally connected USB hard drive.

Supported Backup Media

BackupAssist can back up to and restore from any local or network-connected storage device, which is great if your work never leaves the office. But you or your employees probably take their work with them on occasion. While carrying work away from the office can be a threat to your network security, having the flexibility to take your information with you can make a huge difference in productivity.

If your network utilizes roaming profiles for your mobile users, BackupAssist is worth a look. The Rsync add-on is made for this. Rsync optimizes your data, stored on mobile devices, for transmission to Amazon’s S3 – Simple Storage Service – Server.

Support for tape drives is also available with an add-on license.

Help & Support

BackupAssist has great support features. One-click support is available right at the UI, among other helpful features. Its document sets are well written and available for download with an overall modular format making them easy to read and easy to find. You can also find community support forums, videos, FAQs and some of the most generous contact options available. The website even has a clock for showing you the time in Melbourne, Australia, in case you feel the need to call their main office. Support offices based in the United States are also available.


The modular design and competitive pricing of BackupAssist make this a stellar product for small businesses. The features are simple, elegant and scalable to allow your network to grow with you. Special accommodations for roaming profiles and a web-based management console also free you from the office, allowing you to take your work on the road.

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