Editor’s Note: This product has been removed from our side-by-side comparison because it is no longer available. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.
BackgroundPi is geared toward professionals, and it offers great services such as immigration status and education verification, plus the basics like people-locater reports and comprehensive background searches. It also offers one of the best guarantees in the business, but the high quality of its search results mean that you may not have to use it.
The BackgroundPi site has a simple design that eliminates all the different ways you could get lost in your pursuit of a background check report. However, the site doesn't reflect the professional nature of the services it provides. You will get your report in a timely manner, and you won't get lost while doing it. Unfortunately, this site does a relatively poor job of telling you what information each report will include. For example, you can see that the national criminal search could include misdemeanor violations, felony and probation records, a sex offender search and whether your subject is on the international Interpol Watch List. However, you can't find out what each of these items means.
The searches BackgroundPi has available are both basic and advanced. You can perform tenant, background and people-finding services on the basic side. You can't search for cell phone numbers or email addresses. Advanced reports include a property locater, social security death report, trace detail report, an I-9 verification for immigration status information and education verification. Some of these services are uncommon in the people search engine industry but are very valuable, particularly for employers and debt collection agencies, among others. Ordering some of these reports requires you to open a business account with this service.
If you aren't satisfied with the reports you receive from this service, you won't be charged until you are. This guarantee goes beyond the basic no-hit-no-fee policy offered by most competing services. That alone makes these reports worth the money. However, don't think that finding accurate information will take a lot of your time, or even that you'll need the assistance of search experts for every search.
Getting correct information with any background check service is vital, so we tested each service we reviewed. BackgroundPi performed well and provided a lot of information. However, we weren't able to find everyone we were looking for using the People Search function. Locating some of these people required multiple searches. The free previews helped us narrow down our list of potential matches, though.
When we moved on to order reports, we were impressed by the results. One of our People Search requests came back quickly, and it showed 10 years worth of address history for our subject. However, it showed no telephone or email contact information. Another was also returned within a day, and it showed hundreds of addresses and phone numbers for names that could have matched our search subject. We used a very common name in that instance. The criminal check we requested was accurate in every way, but it did not include a photograph of our subject or her gender.
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BackgroundPi's customer support area comes with a lot of bells and whistles, and it has a committed team behind it. You're given the option to call or email representatives, or you can talk to one of the representatives in a live chat window, if it's manned when you need it. All our questions were answered within a day. This company is affiliated with USAIntel and IdentityPi, among others.
BackgroundPi is a good tool for basic background checks, employment checks and tenant screening services. The people search engine specializes in serving business, and it excels in this area. This service could improve the look and feel of its website, but its customer service quality and the accuracy of its reports make it a good choice whether you need to check out a date, hire a nanny or investigate a potential business partner.