Editor’s Note: This product has been removed from our side-by-side comparison because it has been replaced by another product. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.
FindOutTheTruth is a background check service that offers many different types of reports and includes one of the largest selections of specialized reports we found. The company has been assisting businesses and consumers in the background-investigation industry for a decade. It has differentiated itself from its competition and gained a loyal customer base by providing low-cost, customizable, confidential and thorough background checks.
This low pricing is especially valuable considering that FindOutTheTruth employs private investigators to oversee every search. These licensed professionals also conduct some searches and have access to special databases that non-licensed investigators can't legally use. This increases your chances of accuracy and makes for some of the best background checks on the market. The low price is due to low overhead and a policy against advertising, according to a company representative. This service offers even lower prices with quantity in the form of bulk discounts. Furthermore, its ability to search criminal records all over the world, including Canada, Mexico and Puerto Rico, makes it more comprehensive than almost all its competitors.
FindOutTheTruth conducts due diligence, criminal, professional, employment and tenant screenings, among its 57 report options. This represents more options than any other service we reviewed. This site gives you a high level of flexibility with the option to build customized reports; it is not an instant or do-it-yourself search site. This service also offers a customizable option called Build Your Own Background Check, which includes a base report with partial SSN verification, address history, and nationwide sex offender/sexual predator search. In addition to the base report, you can conduct a nationwide criminal search, social networking search, real estate and property-record search, civil actions, evictions, driving records, workers compensation searches, lawsuits, credit reports, onsite court searches and much more.
First, you simply select which type of report you are interested in, and then the next screen will list exactly what information may be reported in that selection along with several payment options. This level of information about the content that will be available in each report is rare in the industry. Most reports are returned within two and 24 hours. If an on-site investigation is what you need, this service deploys court runners nationwide to go to county courthouses and find non-digitized documents such as complaints, rulings and charging documents. This generally takes between one and three business days, depending on the jurisdiction in question. If you are in a hurry, this service also offers a one-hour paid rush service. As a general guideline, criminal-record reports go back a minimum of seven years, driver's license histories cover between three and 10 years, and address histories up to 30 years. Onsite criminal-records searches can go back even further upon request.
FindOutTheTruth offers some of the best background searches on the market in terms of accuracy and comprehensiveness, but it also offers many basic searches if you just need contact information or specific records. Among these basic services are people searches, reverse email searches, IP address searches, social networking searches, and reverse searches for cellular and landline phones. Furthermore, it offers a service that checks motor vehicle records by VIN, license plate number, or name and address. Few other online background search services, including our top picks, can provide reports on motor vehicle details because that information is not usually public. Note that for some searches, including the one regarding driving histories, you are required to prove that you are legally entitled to the information.
In addition to standard searches, there are several specific packages for doing background checks on pastors, contractors, doctors, nannies, lawyers, corporate entities and more. No matter what you are trying to find out, there is likely a specific search for it at FindOutTheTruth.com.
One attribute of this service that may turn you away initially is its unsophisticated, text-heavy website. The gray homepage is full of links and information, but isn't pretty to look at. It makes the site look cheap and, therefore, unreliable. It may also drive business away because this site doesn't get nearly the amount of traffic that competing sites do despite its rich offerings and exhaustive reports.
Another negative feature of this site is its slow turnaround time and the fact that you can't perform a search from the homepage, but instead have to browse through lists of report options before beginning. Then, you can't preview the results but have to wait for your full report. That means you could order reports that search for the wrong person. It also means that if you want instant results, your options are few. Nevertheless, this site is fairly intuitive to use and its comprehensive nature makes it one of the best background check services on the market.
Providing the right information is a challenge for all background check services, but FindOutTheTruth does a good job of mitigating this issue with easy access to company representatives and the use of private investigators. Nevertheless, this site can't promise that the records it finds will be correct if the records supplied by public databases are inaccurate. Other sites can't make that promise either, but many aren't upfront about the problem.
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If you're investing time and money into a background search or public records search, you know that getting correct information is crucial. Therefore, we tested each service using information about people we know well. The reports we received from FindOutTheTruth came back within a few hours and included good information – better than with most competing services. This was true despite the lack of preview options, even when we used a common name.
One of the few problems we encountered was inaccurate business records in a background report. Many of the companies listed as associated with our subject were ones he had never heard of, but a correct email address and address history were correct on all reports. We did not order advanced reports that include onsite courthouses searches or complete business histories.
FindOutTheTruth.com clearly out performs many other services in this market, offering customizable reports at competitive prices. Although their reports come back slower than other services, there are so many options that you are likely to find the type of information you want. If you are looking for a full service background screening company with very reasonable prices and virtually unlimited reporting options, look no further than FindOutTheTruth.com.