Editor’s Note: This product has been removed from our side-by-side comparison because it is no longer available. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.
IDentityPi offers many searches and services, so you can find almost any information you need about someone in just a few clicks. Unlike many competing sites in the people search engine market, this background check service is verified under the U.S. Fair Credit Reporting Act (FCRA). That means you can use it for employment screening, tenant screening and deciding whether to loan your search subject money. You can also use this service for basic searches to find out, for example, whether the person you've been flirting with online is safe to meet in person. You can also find contact information for people you've lost touch with such as relatives, old classmates or that coworker you had a crush on years ago.
Beyond offering many types of searches and reports, this service excels at helping you find all the information you need, even if doing so requires a live person. You can request that a researcher visit a courthouse in person to retrieve records that aren't digitized, but it will cost you extra. However, simply requesting that an expert help you with your search won't cost you anything in addition to the report cost itself.
You can choose among 27 searches with IDentityPi, including a U.S. Complete Search, a national criminal search or a basic People Search. You can also find U.S. driving records, your subject's sex offender status, professional licensing information and business history. Furthermore, you can order searches specifically for employment screening, tenant screening and credit checks. We were impressed with how comprehensive the reports are with this background check service and how detailed each line item is within the reports. You can expect reports that are at least two or three pages long from IDentityPi, which shows dedication to detail. With the "No Hit - No Fee" guarantee, you can find solace in knowing you will come away satisfied.
Accuracy is paramount with background check services, especially if you're considering a new employee or performing tenant screening. Therefore, we tested each service we reviewed to find out whether its reports are correct and complete. In this regard, IDentityPi performed well. We found most of the people we searched for, but locating some of them required multiple searches.
One people search we ordered was comprehensive, showing 10 years worth of address history, but it was missing contact information such as an email address or phone number. Another showed social security number verification and an address history going back more than 20 years. However, it also listed hundreds of names that did not match our subject's exact name and age. This issue was mitigated by the fact that each name listed included complete addresses and phone numbers, if available. Our criminal check was accurate and included information such as docket numbers. Sex offender registry information was also noted in this report.
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For customer service, IDentityPi offers support through email and live chat, but the latter is often unavailable. Nevertheless, both avenues are sure to answer even the most difficult of inquiries. We got answers to all our questions within a single business day. If you need more help, you can contact the company by phone. This site is affiliated with BackgroundPI and USAIntel, among others. The company includes a separate division for companies that need to conduct more than 50 searches per month.
IDentityPi is an underrated background check site, but it has the credentials and security measures to make it a top service. We were particularly impressed with this company's responsive customer service team and its FCRA-approved status. If you want a lengthy report for a decent price, go to IDentityPi today.