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Clarity D613 Review

Editor’s Note: This product has been removed from our side-by-side comparison because it has been discontinued.

Our Verdict

This phone is great for those with hearing or vision problems, but it is not optimal for regular consumers.

For

  • The handset is relatively easy to use.

Against

  • The Clarity D613 has very little customer support.
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Clarity D613 image: The handset buttons are deliberately designed to be large to help those with sight and dexterity issues.

Clarity D613 image: The handset buttons are deliberately designed to be large to help those with sight and dexterity issues.
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Clarity D613 image: You can expand this phone up to a maximum of five handsets.

Clarity D613 image: You can expand this phone up to a maximum of five handsets.
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Clarity D613 image: Everything you need for this phone is inside the box.

Clarity D613 image: Everything you need for this phone is inside the box.
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Clarity D613 image: Clarity customers appreciate the adjustable volume and easy visibility of this phone.

Clarity D613 image: Clarity customers appreciate the adjustable volume and easy visibility of this phone.
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Clarity D613 image: This Arthritis Foundation has bestowed Clarity phones with its Ease-of-Use Phones commendation.

Clarity D613 image: This Arthritis Foundation has bestowed Clarity phones with its Ease-of-Use Phones commendation.
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Clarity D613 image: The manufacturer's online Help Center provides helpful videos and a toll-free customer support line.

Clarity D613 image: The manufacturer's online Help Center provides helpful videos and a toll-free customer support line.
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Clarity D613 image: The phone's user guide shows how to connect the phone line.

Clarity D613 image: The phone's user guide shows how to connect the phone line.
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Clarity D613 image: The user guide describes how to install the battery.

Clarity D613 image: The user guide describes how to install the battery.
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Clarity D613 image: You can find a feature list and overview in the user guide.

Clarity D613 image: You can find a feature list and overview in the user guide.
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Clarity D613 image: The user guide walks you through the installation of this phone.

Clarity D613 image: The user guide walks you through the installation of this phone.
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Clarity D613 image: You can check the contents and parts of the phone with the user guide's help.

Clarity D613 image: You can check the contents and parts of the phone with the user guide's help.
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Clarity D613 image: The user guide outlines menu options.

Clarity D613 image: The user guide outlines menu options.
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Clarity D613 image: The user guide describes screen icons.

Clarity D613 image: The user guide describes screen icons.
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Clarity D613 image: The manufacturer cautions that the volume may be loud.

Clarity D613 image: The manufacturer cautions that the volume may be loud.
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Clarity D613 image: This is the phone's battery.

Clarity D613 image: This is the phone's battery.

Editor’s Note: This product has been removed from our side-by-side comparison because it has been discontinued. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.

The Clarity D613 is produced by their namesake, Clarity, which is a subdivision of the larger Plantronics, Inc. This particular division of cordless phones and related products are engineered to aid those with hearing and vision loss. Tailoring their products to fit these needs, this device boasts exceptionally large buttons and a much broader volume range than most of its competitors. Unfortunately, this product is ideally suited for those with the listed disabilities and less-than-optimal for other users. A basic set of unimpressive features and a limited range of customer service options keep this phone near the bottom of our lineup.

Decreased talk time per full battery charge is likely reduced because of additional lighting and volume requirements of the Clarity D613 to help those with hearing loss and vision problems. Its time is the lowest of all the cordless phones on our review, totaling a brief six hours. It is also only expandable to include five handsets, just below the average of six. It does include the standard handset features like a speakerphone, caller ID and conferencing abilities, but it does not extend itself beyond that.

The Clarity D613 does include a base speakerphone, which was a feature that was surprisingly absent from many of the cordless phones on our lineup. This is useful when using the intercom function, as you can configure it to page all of the handsets in the house, allowing you to broadcast a dinner time or the arrival of a guest simultaneously to all members of the family. An integrated answering machine is also present on this device, but you can choose to access the voicemail through the handsets or the base set itself.

The Clarity D613 cordless phone is very easy to use, thanks largely to its slant toward those with hearing or vision problems. Everything about this device is geared toward ease of use: larger buttons, louder rings and easily navigable menus. The directions for setup of the device are a bit difficult to understand, but once the phone is in place and functional, operation is intuitive and clear. This model should give you very little trouble in this area.

Unfortunately, customer service is the category that hurt the Clarity D613 the most. A one-year limited warranty is included, which is almost a standard in the market of cordless phones. There is no way to reach support via phone, though you can contact them through email if you have a question that can’t be answered by an appeal to the documentation in the user manual. No FAQs section is present on their website.

This phone is aptly suited to the market it has targeted; those with hearing difficulties or vision problems will be benefitted by the larger buttons and the louder voice and ringer settings. It falls short in our comparison, however, due to their lack of adequate customer service and their less-impressive handset. The Clarity D613 cordless phone will suit you well if you have hearing or vision problems, but you would do better with a higher-ranked model.