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VTech DS6321 Review

Editor’s Note: This product has been removed from our side-by-side comparison because it is no longer available.

Our Verdict

The VTech DS6321 is just below average for a cordless phone.

For

  • This device has a decently featured handset.

Against

  • The base lacks a few features and the phone is difficult to use.
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This image shows the VTech DS6321 base station with two accompanying handsets.

This image shows the VTech DS6321 base station with two accompanying handsets.
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The VTech DS6321 cordless phone is expandable to include up to 12 handsets. Four extra handsets are shown in this image.

The VTech DS6321 cordless phone is expandable to include up to 12 handsets. Four extra handsets are shown in this image.
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The VTech DS6321 handset, as shown in this image, ranks as just average in our lineup.

The VTech DS6321 handset, as shown in this image, ranks as just average in our lineup.

Editor’s Note: This product has been removed from our side-by-side comparison because it is no longer available. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.

Next in our countdown of the best cordless phones is the VTech DS6321. This is the second device on our lineup from the Hong Kong based manufacturer VTech, displaying just how potent and varied this company can be. This model of phone falls in just below the average device, boasting adequate ease of use, decent handset features and a healthy set of customer service options. It falls painfully short of the mark in device features, which is what ultimately brought this device to the point it is at. All things considered, this device is quite useful and very functional if you don’t require all of the base features we looked for on this lineup.

The VTech DS6321 slightly outperforms its sister product, the VTech CS6229-4, in the handset features category. It offers close to 10 hours of talk time per fully-charged battery, beating out the other cordless phone’s slimmer 8-hour duration. It is also expandable to accommodate up to 12 handsets, making it one of the most customizable devices on our lineup.

All of the essential handset features are included in this cordless phone: a handset speakerphone, caller ID capabilities and a conferencing function. The less-common features like a silent setting and a headset jack are not included, though this does not do much to damage the device’s usefulness.

The selection of features in the VTech DS6321 is confusing. In this model, they’ve elected to forgo the base speakerphone, yet they include Bluetooth capabilities. This exchange of an exceptionally common feature for a relatively uncommon and underutilized ability is a bit puzzling, though it does not impair the functionality of the cordless phone. Because the unit lacks a base speaker, voicemail must be accessed through the handsets themselves.

The VTech DS6321 is an easy-to-use cordless phone, requiring very little effort to set up and almost as little to operate. It does suffer from the occasional problems that many of these devices face, like failing to hold a charge or import a contact list via Bluetooth, but it remains useful and intuitive even with these minor difficulties. The compatibility with Bluetooth allows you to route cell phone calls through the base station, giving you access to both your land line and cell line through a single device. This feature greatly helped the device’s usability.

A one-year limited warranty comes standard with the purchase of the VTech DS6321 cordless phone, which insures the device against manufacturing error and material failure. If you have a question about the product, a user manual comes with the phone and is also available online. Specific inquiries can be directed to the online FAQs section or to the customer support representatives via email or telephone.

The VTech DS6321 packs a respectable amount of features into a functional device, but it does not excel in any one area. With the selection of cordless phones on the market, you may be tempted to overlook this model; however, this average phone will not disappoint anyone looking for a usable device.