Editor’s Note: This product has been removed from our side-by-side comparison because it has been replaced by another product. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.
LifeBeacon is a GPS medical alert device with a mid-range standby battery life. You can charge the system with a convenient charging pad, and the system ships with an additional backup battery. The company offers several great premium features, such as access to many great features on a web portal that can let you track the location of the device and set up notification reminders.
LifeBeacon has a 48-hour standby battery life, which is a good, mid-range length for comparable GPS units. A battery life longer than a day means you or your loved one has some leeway in case the wearer gets lost or is unable to charge the device while on a trip. The battery life varies based on how often you use the device and how strong or weak the cellular signal is. In weak-signal areas, the unit drains faster as it constantly searches for a cellular signal.
When the battery is low, the device will remind you to charge the unit. You can also set the system to send out notifications to the alert center and any emergency contacts about the low battery, so multiple people can make sure the system stays charged. The LifeBeacon ships with an extra battery that you can charge in a dedicated space on the charging pad, so you can always have an extra battery on hand. LifeBeacon is the only comparable unit to offer an extra rechargeable battery.
The standard LifeBeacon mobile device is not water resistant. You can opt for a water-resistant version of the GPS medical alert unit for an extra monthly cost. The water-resistant unit is protected from minor splashes or water contact, but you cannot expose it to too much water. The unit also has volume control, which is a feature found in only half of comparable GPS systems we reviewed.
LifeBeacon's 24/7 monitoring response center answers every emergency call placed through the device. The monitoring representatives can accommodate English and Spanish speakers, but the center employs only a few Spanish-speaking representatives.
For an additional monthly fee, you and your loved ones can have access to a browser-based monitoring portal with several helpful features not offered by other comparable units and services. One standard feature you'll find on the web portal comparable to other monitoring service web portals is a tracking map, which lets you view an online map of the LifeBeacon's last recorded location, the time of the recording and the percentage of battery life left.
Another feature found in the web portal lets you set a geofence perimeter on a map. You can set a location range that includes the usual areas the GPS unit would be used, but whenever the LifeBeacon leaves that set area, you and any predetermined emergency contacts receive a text message notification. This means if your loved one has limited mobility or mild dementia, the emergency contacts can keep track of where the LifeBeacon unit travels. This feature also works in reverse; when the LifeBeacon unit reenters the established perimeter, you and your emergency contacts will also receive a notification.
Other features let you set up notifications to receive alerts for any unusual speed limits associated with the LifeBeacon in case the wearer shouldn't be driving. You can also set up medication reminders and customize notification settings for each emergency contact specified in the user profile.
LifeBeacon charges an activation fee, which is paid at the time the order is placed. If the unit receives any customer-inflicted damage, then you may have to pay an additional equipment replacement fee. You can also opt for the equipment-replacement plan, which means you pay an additional monthly charge. With this replacement plan, you pay a minimal fee if you need to replace the equipment.
This company offers three types of payment plans: month-to-month with no long-term commitment, quarterly or annually. In order to terminate the service, you or your loved one who uses the device needs to demonstrate they have moved into a long-term care facility for an extended or permanent stay. The new living arrangements must be verified by your doctor in writing or by the facility itself for LifeBeacon to cancel the service agreement. The company doesn't offer refunds on unused services after the first 30 days of service.
LifeBeacon claims a lifetime warranty on the hardware to provide for manufacturer defects. For any hardware damage caused by the wearer of the device, the company may charge the full equipment price to replace the unit. You do have the option of signing up for the optional device-replacement plan for a small additional monthly fee.
LifeBeacon offers a GPS medical alert unit that you can wear on your wrist or around your neck. You can adjust the volume on the unit and always have an extra, fully charged battery on hand if you're away from home for more than the 48-hour standby battery life. There are several premium features and additional accessories that you can purchase for an additional fee. If you are looking for a flexible GPS medical alert service, LifeBeacon is a top choice.