Pros / This GPS device works alongside an in-home medical alert system.

Cons / The battery life lasts a day or less.

 Verdict / MobileHelp offers a GPS medical alert device that works in conjunction with its in-home cellular medical alert system that's a great combination for people looking for both setups.

The MobileHelp GPS unit comes with the company's Duo package. This setup includes a full medical alert system with an in-home cellular base station, mobile device, wrist button or pendant, cradle charger and carrying pouch. The pendant works with both the base station and the mobile unit, so you can stash it in a bag instead of wearing it. If you have a hard time finding the mobile device, as long as it is within 350 feet, you can use the pendant to send a call through the GPS unit for help. The additional unit isn't a common feature with these systems and can be useful if you carry the unit in a bag or car.

Because the system comes as a complete package, it has a higher monthly subscription fee than other comparable GPS medical alert systems from other companies. However, the company offers different payment plans, and you can save by opting for a quarterly or annual plan. There is also no activation fee, and the company does not charge for shipping.

You can use the mobile device like a standard GPS medical alert system. This unit uses the AT&T cellular network to manage emergency calls made through the system, so coverage in your area depends on whether AT&T is available in your area.

When you press the button for help, the system connects with MobileHelp's 24/7 monitoring center. The unit has built-in, two-way communication, but if you use the mobile unit near the base station, your call may go through the base station's system instead. The base station tells you when the mobile unit's battery is low, so you can keep it charged and ready for when you need it.

MobileHelp's GPS unit battery is listed for only 24 hours. While this is not an uncommon standby battery length, a shorter battery life means it needs to be charged daily, and it might not hold out if your loved one wanders or gets lost. There is no volume control option on the device, which may make it difficult to hear if you are in a high-noise area.

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  • Optimal Standby Battery Life
  • Battery Effectiveness
  • Usage Effectiveness
  • Supported Languages
  1. This is the optimal standby battery life for the GPS unit in hours.
    More is better.
  2. 8  MobileHelp
    24.0 Hours
  3. 96.0 Hours
  4. 48.0 Hours
  5. 120.0 Hours
  6. Category Average
    61.33 Hours


The MobileHelp GPS unit doesn't have as many monitoring features, such as a web portal or volume control, as some other comparable units. It also offers a minimal battery life. However, it does include 24/7 monitoring center services, so you can always get help in an emergency. If you are looking for a GPS medical alert unit alongside an in-home medical alert system, then MobileHelp is an option that offers both in one package.

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Specifications and Benchmarks

Equipment Pricing

Equipment Cost (If Applicable)
Coverage Provider
GPS Unit Sold Separately

Help & Support

Online User Manual
Live Chat

Equipment Design

Usage Effectiveness
Battery Effectiveness
Optimal Standby Battery Life
24 Hours
Tested Battery Life Lasts 24 Hours
Charging Pad or Cradle
Emergency Pendant
Fall Detection
Two-Way Communication
Water Resistant
Volume Control
Lockbox Available
Height (inches)
Width (inches)
Thickness (inches)

Monitoring Services

24/7 Monitoring Center Response
Multiple Languages Supported
Text Message or Email Alerts
Caregiver App
Web Portal
Direct Calls to 911
Premium Plans Available

Contracts & Fees

Monthly Basic Plan Pricing (Monthly Plan)
Monthly Basic Plan Pricing (Quarterly Plan)
Monthly Basic Plan Pricing (Annual Plan)
Activation Fee
No Fee
No Cancellation Fee
Free Shipping & Handling