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Hotel Reservations.com Review

Editor's Note: This review has been removed from our side-by-side comparison because it no longer ranks as a top 10 product. The original review is below, but check out our current top 10 reviews about Hotel Booking Services here.

Our Verdict

You can expect to pay more than average through HotelReservations.com, and you're not likely to find a better deal unless you actively seek out better rates from another hotel booking service, as the compare feature only shows its partners' prices.

For

  • Before you book a hotel room, HotelReservations.com gives you a last-minute summary of the hotel's cancellation and other policies.

Against

  • There are no sorting features to find accommodations for disabled guests.
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HotelReservations.com image: The homepage for this site is minimalist and easy to navigate. You can begin searching for hotels, group rates and car rentals immediately.

HotelReservations.com image: The homepage for this site is minimalist and easy to navigate. You can begin searching for hotels, group rates and car rentals immediately.
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HotelReservations.com image: The search page is easy to use for narrowing down hotel choices.

HotelReservations.com image: The search page is easy to use for narrowing down hotel choices.
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HotelReservations.com image: You can see hotels on a list or pinpointed on a map, so you can find properties near where you want to stay.

HotelReservations.com image: You can see hotels on a list or pinpointed on a map, so you can find properties near where you want to stay.
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HotelReservations.com image: You can narrow search results based on star and TripAdvisor ratings, among other sorting options.

HotelReservations.com image: You can narrow search results based on star and TripAdvisor ratings, among other sorting options.
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HotelReservations.com image: The hotel page has tons of images for hotels in addition to TripAdvisor reviews and ratings.

HotelReservations.com image: The hotel page has tons of images for hotels in addition to TripAdvisor reviews and ratings.
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HotelReservations.com image: Hotels on this website do not skimp on the pictures. The images aren't very large, but the hotels we looked through had at least 15 pictures each.

HotelReservations.com image: Hotels on this website do not skimp on the pictures. The images aren't very large, but the hotels we looked through had at least 15 pictures each.
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HotelsReservations.com image: The room details section provides information about room type, extra features, cancellation policy and nightly rate.

HotelsReservations.com image: The room details section provides information about room type, extra features, cancellation policy and nightly rate.
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HotelReservations.com image: The guest reviews don't come from this site, but from TripAdvisor ratings.

HotelReservations.com image: The guest reviews don't come from this site, but from TripAdvisor ratings.
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HotelReservations.com image: The details section on the hotel page lists information about property location, rooms, premium amenities, dining and business amenities.

HotelReservations.com image: The details section on the hotel page lists information about property location, rooms, premium amenities, dining and business amenities.
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HotelReservations.com image: This site isn't just for booking rooms. You can also book rental cars on it.

HotelReservations.com image: This site isn't just for booking rooms. You can also book rental cars on it.
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HotelReservations.com image: The site gives you rental car suggestions based on customer rating and price.

HotelReservations.com image: The site gives you rental car suggestions based on customer rating and price.
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HotelReservations.com image: Before completing your reservation, you can view a booking summary. To reserve your room completely, you only need to give your contact and payment information.

HotelReservations.com image: Before completing your reservation, you can view a booking summary. To reserve your room completely, you only need to give your contact and payment information.
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HotelReservations.com image: Be sure to read the fine print. This site provides a section dedicated to the hotel's change and cancel policy.

HotelReservations.com image: Be sure to read the fine print. This site provides a section dedicated to the hotel's change and cancel policy.
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HotelReservations.com image: You can find answers in the searchable FAQs section on this hotel booking site.

HotelReservations.com image: You can find answers in the searchable FAQs section on this hotel booking site.

Editor's Note: This review has been removed from our side-by-side comparison because it no longer ranks as a top 10 product. The original review is below, but check out our current top 10 reviews about Hotel Booking Services here.

On HotelReservations.com, you can filter your searches to include only the lowest-priced hotels or hotels in a specific area. A sliding scale to the side of the search on this hotel booking site allows you to limit your results to those in the price range of your choice. But for all the standard sorting features HotelReservations.com offers, there are no filters for rooms that are accessible to disabled guests. For some hotel guests and travelers, wheelchair access and sight or hearing assistance are crucial features for a hotel room.

Although HotelReservations.com helps you find low prices on hotels, this site's average cost is higher than those on most of the hotel booking services we considered for our review. It's about 39 percent costlier on average than the cheapest hotel booking site we tested.

The individual hotel pages on HotelReservations.com show the most essential information at the top. Before scrolling for more information, you can take a glance at images, TripAdvisor ratings and the hotel's address.

You can't book a flight at HotelReservations.com, but you can find vacation packages from another site featured on the site, which sometimes include airfare or tours. There's a link to another site that lets you book car rentals, but it isn't through HotelReservations.com, so this isn't an all-in-one travel service. In fact, this website opens multiple pages to competing hotel booking services every time you run a search, which is annoying.

After you select a room and click the book button, the booking page prompts you for standard information, such as your name and contact info. HotelReservations.com doesn't allow you to book online and pay later, but making reservations on this hotel site only takes a couple of minutes. You can complete payment with a Visa, MasterCard, American Express or Discover credit card. On the side of the page is a booking summary. Be sure to look through this summary before officially booking your room, as it provides information about your check-in and checkout times, rooms and occupancy, dates, bed sizes, tax, and total cost for the room.

HotelReservations.com does an excellent job of making the small print legible. Before you book, the site shows you a brief summary of the important hotel policies, as well as those for its own site. The message at the bottom of this page varies by the hotel you book.

HotelReservations.com lets you sort through thousands of hotels, motels and lodges by important criteria like price, location and star rating. However, guests with special needs like wheelchair access or sight impairment may need to dig a little deeper, as the filters do not include these options. Although HotelReservations.com doesn't have all of the features we look for, you can catch the finer details about accommodations and hotel policies before you book your room.