Editor's Note: This review has been removed from our side-by-side comparison because it no longer ranks as a top 10 product. The original review is below, but check out our current top 10 about international call services here.
If you are looking for a way to save money and enjoy several call features, Aitelephone may have what you are looking for. This international call service offers two distinct calling plans that allow you to decide which plan works best for you and your needs. Aitelephone offers cheap rates, mobile applications and ease of use.
Aitelephone offers rates for placing international calls that are less expensive than several similar services. The rates differ upon the call’s origination and destination and which plan you decide to use. There is no monthly fee attached to the plans, and there aren’t any extra fees when you start or cancel Aitelephone’s service.
This international call service is available for both landline and mobile phones. They also offer several services such as conference calling plans and call forwarding. Even with several of these advanced services offered, Aitelephone lacks several international calling features that would make them the top product to beat. We saw no PC to phone calling or VoIP calling capability. There also is no plan for international text messaging, which we found as a drawback, especially where the service is compatible with cellular devices.
The two plans offered by this international call service are Global Call Connect and Flex Plan. We like the flexibility of having the two plans; there's a much better chance you'll find a plan that fits your calling needs. Global Call Connect is a service that bills you at the end of each month. You only pay for the minutes and the phone calls you have made. The Flex Plan is a prepay service. You pay for the minutes you expect to use by the end of the month. One drawback to the Flex Plan is you can only call from the United States or Canada. Global Call Connect allows you to call from several additional countries.
Not only can you use both plans for international calls, but in-state calls as well. Neither plan requires any monthly fees or has a minimum usage requirement. And you can register multiple phone lines.
Aitelephone offers several call features, including call forwarding and speed dial. Using the call-forwarding feature, you can forward any call to a phone of your choosing. With the speed dial feature, you can store the access number provided to you for cheaper rates in your phone. This makes international calls quick and eliminates the hassle of finding the access number provided to you. You can also store up to 99 of your most-called numbers for quick and easy dialing.
There are a few drawbacks to this international call service including the ability to use multiple languages. We were disappointed to see that for an international service, English was our only language choice.
One of the advantages to using Aitelephone is their easy-to-use system. Not only do you get to choose the plan that works best, you can use it for multiple phone lines and for separate devices. Aitelephone uses direct dial to place international calls. Aitelephone gives you a local access number upon signup that will connect you to the company’s telecommunications network. Each time you place an international call, you have to call in to the company network and enter an access code. Then you can dial the number you want to reach. If your phone has speed dial capabilities, we recommend you set up the company number and access code in your speed dial list.
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We were disappointed to see that even though we were given options for inexpensive international call rates, we weren’t given any choice for placing the call. All phone calls must be placed with direct dial. There is no option for international callback or using any VoIP services.
Aitelephone does offer excellent account management. You can make payments, view your call history or view any additional account information on your personal account available on the Aitelephone website. You also receive a monthly statement letting you see your account details and your upcoming payment.
Aitelephone is a top international call service because of their inexpensive rates and choice of calling plans. They do lack several key features such as VoIP calling, multiple language support and additional resources for any technical problems. However, there are no fees attached to any of the plans and they do offer capabilities to forward calls, conference call or add numbers to speed dial for easy dialing.